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Occasionally travelling does not go as planned, which in some situations necessitates contacting the airline's customer care. Customers may find it necessary to get in touch with the airline's customer support team in instances like flight changes, missing bags, service issues, flight cancellations, or refund claims. Another way to get in touch with American airlines customer Service is through the airline's official social media sites. Every social media platform has an official American Airlines account. You must follow the social media accounts and send them a message with a thorough explanation of your or your concern. The customer service agent will get back to you as soon as they can.