There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/she werent so bloody difficult then my life would be so much better."

This course helps you understand that solution lies with you, not them. Changing what you do, what you say and how you say it, you will create changes in the other person. Even if you dont always get what you want, you will be driving what happens between the two of you, not them.

Suitability: This one-day Conflict Management Open Course has a mixture of theory and practical exercises designed to create more effective outcomes.


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