Overview

Employee engagement has been found to be related to improved performance and reduced turnover and absenteeism. This one-day course looks at the issue of employee engagement and what you can do to develop a motivated and high performing workforce.

By the end of the course you will be able to:

– Understand the links between employee engagement and business effectiveness
– Understand the critical data presented in your GES report
– Know why effective action planning will increase employee engagement and hence raise your scores on the GES
– Write a sample action plan to increase employee engagement in your area
– Use key skills to increase employee engagement in your area

Content

The changing face of the employment relationship
Managing and motivating in the 21st century

Employee engagement
Defining engagement
Benefits of employee engagement
A model of engagement
Drivers of engagement
Self analysis
Action planning
Understanding your GES results

Leader effectiveness
Empowerment and disempowerment
Involving staff in decision-making

Communication
Open and honest two-way communication
Transactional Analysis
Giving feedback, praise and recognition