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Increasingly, professionals and line managers must adopt a more consultative approach in providing an effective service to colleagues, internal clients and others. This training will help you to ident... more information | send enquiry

Familiarising staff and managers from health, social care, education, probation and the voluntary sector with the DOH framework, scales, questionaires, initial and core assessments and integrating the... more information | send enquiry

An interactive workshop to enable Europeans to work effectively with their colleagues, clients and business partners. This workshop will be tailored to include nationalities as appropriate. more information | send enquiry

Simon Coombs has worked in the field of people and organisational development for the best part of a decade. During a time of huge social and economic change, Simon has had his finger firmly on the pu... more information | send enquiry

Confident, clear communication is vital in any area of work to ensure success. This programme will equip you with the skills and knowledge to help you develop your own effective style of communicatin... more information | send enquiry

Designed for staff in command positions and prison managers involved in aspects of security. Subjects covered: management of security, dynamic security, counter control, intelligence gathering, conti... more information | send enquiry

Delegates will learn: • How to identify the nature of a consultancy role • How to manage structures and techniques relating to the consultancy cycle • How to encourage a customer oriented approach • ... more information | send enquiry

New Oceans NLP Practitioner will provide the successful participant with an internationally recognised certificate to practice NLP. The course is led by Paul Jacobs, certified INLPTA NLP Trainer, lif... more information | send enquiry

Thousands of pounds are being wasted on consultancy for strategic projects that do not deliver. One of the key reasons is poor consultancy briefing and selection. This unique approach offers the oppor... more information | send enquiry

Provide in depth knowledge into skills required for good practice in housing management in the areas of customer service, welfare benefits, void and lettings management, Tenancy and Neighbourhood Mana... more information | send enquiry

This course covers many types of diversity including age, gender, disability, race, culture and sexual orientaiton. It defines diversity, looks athow the individual is effected by discrimination, outl... more information | send enquiry

Regular, constructive appraisal has been proven to enhance individual performance in achieving pre agreed goals. This programme, designed both for those who currently appraise staff and those who are... more information | send enquiry

Designed to illustrate the common problems that Continuous Improvement initiatives meet and how to overcome them. Course includes practical examples and case studies. Participants are introduced to th... more information | send enquiry

This course is for delegates who are positioning themselves as internal agents of change. As a continuation to Internal Consultancy Skills, this course allows delegates to establish and practice the i... more information | send enquiry

An introduction to the tools and techniques required to undertake an organisational review, including process mapping and analysis more information | send enquiry

A one day course aimed at managers and staff in Local Authorities who have the responsibility for improving service delivery. Process Improvement and Redesign is explained and examples are given of ho... more information | send enquiry

A half day introductory seminar to this important topic, illustrating the techniques of rough cut Activity Based Costing and its application to measuring efficiency and non-cashable savings more information | send enquiry

CIPFA Better Governance Forum invites you to attend two special interactive learning workshops to understand the Re-Use of Public Sector Information Regulations 2005 (PSI) which came into force on 1st... more information | send enquiry

Bespoke training and one-to-one coaching for senior staff involved in recruitment and selection more information | send enquiry

Tel 0800 136010 www.aqt.co.uk for training courses info more information | send enquiry

This course allows participants to explore the skills they require in order to influence – Learning is facilitated by the use of real life practical exercises, coaching and discussion anf feedback. Th... more information | send enquiry