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This intensive and challenging course is designed to increase participants’ understanding of the role of an internal consultant. The participant will learn identified best practice techniques and deve... more information | send enquiry

A closer look at working with people from sexual minorities. This includes a more in-depth look at the law and its effects, discrimination and it's effect on the individual and best working practice. more information | send enquiry

Tel 0800 136010 www.aqt.co.uk for training courses info more information | send enquiry

This course is for those in the public sector wanting to strengthen their skills and understand the media focused on their markets. How you manage your relationship with the media is key to determi... more information | send enquiry

An introduction to Activity Based Costing techniques and their use in understanding how and where cashable savings can be made as per the requirements of the Gershon report more information | send enquiry

A distance learning/accelerated learning course to ensure business managers understand how to conduct appraisals and the importance of appraisals legally. Toolkit, CDROM and manuals provide easy refer... more information | send enquiry

This workshop is designed to explore, understand and practice ways of dealing confidently and successfully with difficult situations. It will also help people understand how others see them and help ... more information | send enquiry

Increasingly, professionals and line managers must adopt a more consultative approach in providing an effective service to colleagues, internal clients and others. This training will help you to ident... more information | send enquiry

Influencing skills are increasingly more important in today's organisations.Paradoxically one of the most important skills involved in influencing is listening. This practical workshop enables partici... more information | send enquiry

Thousands of pounds are being wasted on consultancy for strategic projects that do not deliver. One of the key reasons is poor consultancy briefing and selection. This unique approach offers the oppor... more information | send enquiry

Selecting the right person for a job impacts on both internal and external customers. This programme incorporates a high level of participation including practical interview exercises and individual ... more information | send enquiry

This challenging programme is designed for all internal consultants to practise their skills in a real consultancy workshop. All aspects of the consulting assignment are covered in the workshop: Estab... more information | send enquiry

An in-house practical course that introduces the benefits of ABC and provides participants with the knowledge to build and/or use an ABC Model. Includes the theory of ABC but the main focus of the cou... more information | send enquiry

A programme which allows Managers and staff to recognise and deal with issues relating to drug and alcohol misuse in the work place. Can you confidently answer the following? · Is dismissal for Drug... more information | send enquiry

Provides the skills to conduct an appraisal process in the workplace Min 5 Max 15 delegates Price is for a course of 15 delegates Content What is an Appraisal Appraisal Benefits Preparing an Appraisa... more information | send enquiry

Access to 700+ eLearning courses including: MCSE, ECDL, MOUS, A+, NOVELL, LOTUS, HTML, SQL, Cisco, ETC... Business Skills Development, Desktop Computing, Home & Small Business, Technical General, Tech... more information | send enquiry

Familiarising staff and managers from health, social care, education, probation and the voluntary sector with the DOH framework, scales, questionaires, initial and core assessments and integrating the... more information | send enquiry

Based on the book Consulting for Real People and designed as a consultancy assignment. This challenging workshop enables internal consultants to practice facilitating change in a powerful client-cente... more information | send enquiry

Highly practical 2-day course to dramatically improve your ability to identify clients' real needs, build productive relationships, influence others, deal with difficult situations and harness commitm... more information | send enquiry

Enables team leaders and members to recognise the kind of team they are in and what characteristics motivate and demoralise the team. Develops adaptability & ensures all are aware of the significanc... more information | send enquiry

This practical course will provide a platform of skills and knowledge to assist delegates in becoming more proactive consultants within their organisations. They will be able to offer all the benefits... more information | send enquiry