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One Day Confidence Building Course designed to give you the skills you need to be more confident in your day to day activities. This workshop includes techniques designed to overcome nerves or apprehe... more information | send enquiry

Tel 0800 136010 www.aqt.co.uk for training courses info more information | send enquiry

This practical course will help prepare you to cope in a crisis. Our trainers draw on their own crisis management experience to develop your customised course. They will work with you to make sure ... more information | send enquiry

A one day practical workshop developing the skills of a Harassment Counsellor/Advisor to offer support to alleged victims of bullying and harassment. Can be delivered as a 1-1 coaching session or to ... more information | send enquiry

This course is available from Skillbites Progress International’s e-learning arm which offers members a years access to over 175 programmes covering areas such as Communicating, Managing Business, Man... more information | send enquiry

Despite your skills in de-escalation, there are occasions when violence occurs. This is when breakaway techniques are invaluable. We provide learners with skills to disengage from an aggressor in a ... more information | send enquiry

Enables managers to deal with workplace stress. We study what stress is & methods for its management. Min 5 Max 15 delegates Content Background Effects The Law & Case Studies Reducing Stress by g... more information | send enquiry

We are a Midlands based company. We will deliver standard courses or write courses to your company specifications and deliver at your chosen location. This course considers types of people who are c... more information | send enquiry

Professional skills training in how to effectively mediate disputes, conflicts and complaints within a team or group within an organisation. This course is offered as a public course by PMR Ltd or as... more information | send enquiry

Tel 0800 136010 www.aqt.co.uk for training courses info more information | send enquiry

Stress is ever-present, and needs to be managed effectively. This course helps to identify stress factors and develop strategies for managing people's stress levels - both individually and organisati... more information | send enquiry

How do you manage to control some difficult situations, yet allow yourself to be dragged into the argument at other times? How can you maintain your ability to see both sides, talk a problem through a... more information | send enquiry

A half-day programme giving managers and staff the ability to recognize and deal, individually, with pressure issues in the “TWENTY-FIVE” hour day.  more information | send enquiry

All trainers are ICM Members and abide to their strict Code of Conduct, and have been certificated by CFSMS to deliver the National Syllabus. Who Should Attend? All frontline NHS staff, who have fac... more information | send enquiry

Two-day course covering the same as day one plus Self assessment and more in-depth workshops plus breakaway skills suitable for use within the caring professions more information | send enquiry

This one day course examines the causes of stress and its impact on individual and team productivity. Delegates will analyse their individual stress levels and learn how to deal with stress and confli... more information | send enquiry

Designed to support delegates in their wish to accelerate their own development within the Management arena. Including; benchmarking current strengths, reviewing behaviour and skills along with review... more information | send enquiry

You will benefit if you have to deal with difficult situations for yourself or others in your team. more information | send enquiry

A tailormade workshop designed to meet the specific needs of teams. Can include helping new teams to agree a way of working, or helping existing teams maximise their skills. Interactive, fun, and mo... more information | send enquiry

A course addressing personal safety in any workplace where the management of conflict may arise. more information | send enquiry

Want to make changes but don't know where to begin? Scared? Discover exactly what is wrong and what you can do about it, get the answers, plan your action, make decisions that will change yourself and... more information | send enquiry