You are in Home > Human Resources > Grievance >

Aims: Most executives have to, on a weekly basis, deal with people problems which may include legal implications. This workshop concentrates on why these problems occur in the first place and how to... more information | send enquiry

In an environment where change is the only constant, it is crucial that businesses are designed to respond and accommodate change. And as businesses are under increasing pressure to gain – and maintai... more information | send enquiry

More and more managers are faced with employment issues that require resolution formally or informally. This course provides guidance on the basic principles in using procedures and the importance of ... more information | send enquiry

Many people would say the whole point of a pay system is to pay the best workers most. With Equal Pay increasingly under the microscope, many organisations are finding their pay schemes are open to c... more information | send enquiry

Very useful one-day on ''Introduction to Workplace Mediation'- what it is, the six step structure, principles and how best to use within an organisation (also showing footage from PMR video of real li... more information | send enquiry

Suitable for any manager involved in dealing with employees’ disciplinary or grievance situations. Participants will gain a practical overview of relevant legislation and best practice in dealing wit... more information | send enquiry

Are you responsible for hearing grievances or appeals? Do you know about the government's 'compulsory' stages? Are you confident you could pick up on hidden allegations of race or sex discrimination? ... more information | send enquiry

Costly employment tribunals can be avoided if the necessary procedures are in place and if the managers and supervisors understand the implications of not following them. more information | send enquiry

This Mayfield training will enable participants to deal more professionally, confidently and calmly with these problem relationships, providing the essential skills needed to safely and professionally... more information | send enquiry

Workshop Contents: Employment Legislation, Background, EPC, Sex Discrimination, Race Discrimination, Equal Opportunities Policy New European Legislation and the knock-on effects Harassment, Handlin... more information | send enquiry

Dealing with difficult staff is a problem that many managers hope will go away but it rarely does. It is important that justice is seen to be done during a disciplinary interview: you need to questio... more information | send enquiry

As employment law becomes more complex and employees more willing to bring claims, employers are increasingly likely to be involved in employment tribunal cases.This intensely practical course, packed... more information | send enquiry

To provide managers with the skills of setting people up for performance success & to assertively address poor performance according to both their organisation’s policies & legal guidelines. Performa... more information | send enquiry

While it is important to deal with discipline and grievance issues fairly and effectively it is even more important to look at ways of preventing problems arising in the first place. Well thought out... more information | send enquiry

Customisable: Bullying in the workplace can lead to illness, stress, resignations, employer's liability claims, constructive dismissal and discrimination claims. What can organisations do to prevent... more information | send enquiry

A one hour seminar exploring new legislation in clear every day terms. Ideal for HR professionals, managers, businesses of all sizes. Subjects include: Data protection and medical records Disabili... more information | send enquiry

Includes: Managing Difficult People Providing Feedback Resolving Conflict more information | send enquiry

To explore the causes & effects of bullying & harassment and ways of dealing with the issue effectively Max 15 delegates Content Health & Safety Legislation Organisational Policy Counselling Assertive... more information | send enquiry

This interactive course takes delegates through all stages of the disciplinary process and gives them opportunity to practise their skills. They will be able to:- Explain why your company has a disc... more information | send enquiry

A practical and participative session focussing on the new code of practice for Discipline and Grievance, employment law considerations regarding Dismissal and good practice in handling difficult peop... more information | send enquiry

Are you aware of your responsibilites with regard to the Dispute Resolution Act? This legislation affects terms and conditions of employment with respect to disciplinary, dismissal and grievance proce... more information | send enquiry