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A course that will promote individual and organisational effectiveness in dealing with difficult and aggressive behaviour. This course will give the participants the opportunity to develop the confide... more information | send enquiry

To enable individuals to deal with threatening or abusive clients or members of the public in a calm non-confrontational manner to bring to a satisfactory conclusion a dispute or complaint in keeping... more information | send enquiry

NCFE accredited course covering Introduction to medicines and prescriptions, medicine supply, storage and disposal, the safe administration of medication, quality control and record keeping, accountab... more information | send enquiry

A comprehensive guide to the use of sign, symbols and environmental ques in communication, designed to help stop the break down of communication. Can be adapted to suit the individual. more information | send enquiry

This pack contains all the information that a "new" employee to the care industry will require, content includes laws and legislation, keyworker role, overview of health and safety, medication, manual... more information | send enquiry

A course that explores the issues surounding personal safety.This is either in or out of the workplace.Items covered are why does violence occur,how can I minimise the risk of violence being perpertra... more information | send enquiry

Day course covering key aspects of identification of vulnerable children and how to deal with this difficult and emotive field assessment via workshops and multiple choice questionaire, a distance lea... more information | send enquiry

Gives candidates a thorough understanding of the care plan requirements and how they should be completed, includes full care plan documentation, covers confidentiality, equality and diversity, communi... more information | send enquiry

An introduction to Risk Assessment, incorporating the legal framework, definitions, process outlines and the use of risk assessment tools in the management of actual and potential aggression. This tr... more information | send enquiry

Covers basic communication skills, means, reasons and opportunities for communication and communication in challenging behaviour more information | send enquiry

All trainers are ICM Members and abide to their strict Code of Conduct, and have been certificated by CFSMS to deliver the National Syllabus. Who Should Attend? All frontline NHS staff, who have fac... more information | send enquiry

This course is of 1 day duration.It covers all aspects of of human non verbal de-escalation techniques.In addition the course explores personal safety in a unique manner utilising the attendees expe... more information | send enquiry

Equips delegates with skills to breakaway from an aggressor safely Techniques used reduce the risk of hurting others & comply with the Institute of Conflict Management Code of Conduct. Role Play is us... more information | send enquiry

We provide 3-5 day Management of Aggression courses encompassing physical intervention. This course adheres to guidlines from NIMHE and NICE. for further information please refer to the EMA website, ... more information | send enquiry

Course enables carers to have a thorough understanding of the best way to assist service users who present challenging behaviour more information | send enquiry

Diploma in Child Psychology Aim To provide a general understanding of the principles of child psychology to GCSE level. Target Audience Anyone seeking a general introduction to the subject. No prio... more information | send enquiry

This course is aimed at all care workers with direct contact with vulnerable adults or children and is tailored to your service delivery sector. the course covers basic understanding of abuse, the ris... more information | send enquiry

By taking part in one of our workshops, participants will leave with an outline plan for their own diversity programmes. Course content covers awareness, the law and discrimination, sociolinguistics,... more information | send enquiry

For the tighter budgets! Pre-Course Workbook, followed by a half-day workshop, designed to satisfy the CFSMS Learning Objectives. All trainers are ICM Members and abide to their strict Code of Conduc... more information | send enquiry

Accredited by the British Institute of Learning Disabilities (BILD), Timian Training & Development offer training solutions for services supporting children and adults with challenging behaviours. Th... more information | send enquiry

This is a two day intermediate level course. This classroom based course aims to provide participants with the skills, knowledge and understanding necessary to create, complie and maintain an adequat... more information | send enquiry