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This advanced CRM training programme is a must for those who have commenced the implementation of CRM and wish to maximise success through adopting best practice, boosting a flagging initiative, build... more information | send enquiry

Why should you attend? The ever-changing dynamics of the pharmaceutical industry and healthcare environment have resulted in increasing drug discovery and product development costs and risks whilst t... more information | send enquiry

Course Aim The Internet is one of the most cost effective means of marketing biotechnology products and services. This course is designed to maximise this resource for Biotech Start ups and SME’s. Co... more information | send enquiry

Facilitated by an expert in life sciences publishing, this workshop guides marketers through the maze of media options. We explore the strengths, weaknesses and advantages of the key players. Marketer... more information | send enquiry

Customers are becoming stronger negotiators and as the global market unfolds competition will get even fiercer. The largest single influence on your profitability is your team's ability to negotiat... more information | send enquiry

Course Aim To enable delegates to understand the basics of face-to-face selling and building customer relationships with customers based in Universities, Biotechnology and Pharmaceutical Companies. Th... more information | send enquiry

Course Aim To build on the core selling skills, introducing more advanced sales concepts such as total solution sales and the psychology of selling. To analyse in depth how behaviour impacts on the wa... more information | send enquiry

A highly interactive in-house workshop for account management teams and sales teams that develops practical approaches to convert customers into key accounts and maximise the potential of existing acc... more information | send enquiry

Patients failing to take medication as prescribed causes major problems for medical professionals and the pharmaceutical industry. This presentation describes why patients fail to comply, how to ident... more information | send enquiry

Course Objective For the biotechnology enterprise to be successful in today’s fast moving environment, high impact marketing plans are needed. This course will guide delegates through practical techni... more information | send enquiry

Whatever your area of speciality we can provide a course relevant to you. John Bell's work as a patient behaviour consultant over the last 11 years has put him at the forefront of collating best pract... more information | send enquiry

The letters DNA appear too frequently on patient notes. Non-attendance costs the health service dearly. Excuses are too easy to make and too readily accepted. There is also the knock on effect to cons... more information | send enquiry

Course Aim The price charged for a biotechnology product or service is critical to revenue generation. This course enables delegates to determine their optimal pricing for market acceptance. Course O... more information | send enquiry

Course Aim To enable delegates to maximise all the potential sales opportunities available when in telephone contact with customers. The programme is particularly suitable for people who deal directly... more information | send enquiry

Course Aim To enable delegates to understand and utilise practical modern go to market strategies (GTM) to take their biotechnology products and services to the market. Course Objective For the enter... more information | send enquiry

This selling skills course provides skills for selling solutions to any customer base. This two-day course gives an in-depth grounding in the key techniques required to sell ‘solutions’ as opposed to... more information | send enquiry

This course takes a fresh look at an age-old problem. It examines the causes of 'running over' and gives useful suggestions on regaining control of an issue that causes healthcare professionals and th... more information | send enquiry

This course provides exercises and lot's of anecdotal examples of threats used in relation to the research environment (why there is an issue), Security systems (how systems can help respond to the e... more information | send enquiry

This course concentrates on developing a robust recruitment process from advertising the vacancy, reviewing applications and CVs, interviewing and finally through spotting potential infiltrators. We... more information | send enquiry

These are one hour courses focusing on a brief introduction to issues and what infiltrators actually do (from our own profiling) and what attendees can do to spot the issues and report them. This is ... more information | send enquiry