Regardless of sector, size, structure or maturity, organisations need to establish an appropriate management system in order to achieve success. The EFQM (European Foundation for Quality Management) E... more information   send enquiry

This one day workshop, based on the quality function deployment planning technique, is aimed at teams charged with delivering solutions that satisfy customer needs. The workshop leads the team throu... more information   send enquiry

This is a two day planning session focused on reviewing the performance of a business, determining the most likely business scenario and developing the characteristics of future success; leading to th... more information   send enquiry

Planning has long been considered one of the basic elements of managing, however, evidence suggests that managers and teams often have difficulty in developing realistic and practical plans. In today... more information   send enquiry

Hoshin Kanri is a planning technique designed to focus the entire organisation on the vital few priorities rather than the trivial many. It creates alignment towards genuine breakthrough objectives, i... more information   send enquiry

Marketing and marketing communications are central to business success since they are concerned with the creation and retention of customers. This workshop will highlight the importance of marketing ... more information   send enquiry

Good project management is essential in organisations to meet the time, cost and quality objectives critical for success. It is essential to understand the project techniques that really work. On thi... more information   send enquiry

The overall objective of the programme is to transform the best management and team practices into the most common practices. The course is built around a five-step model, that was developed as the re... more information   send enquiry

Gaining a fast start on any new project is often highly illusive resulting in a significant waste of time, money and resources. This two-day workshop provides a means for new project teams to quickly ... more information   send enquiry

There is no certainty about the future. The very essence of the future is uncertainty, and a good plan must realistically address the level of uncertainty that actually exists. Scenario planning is a ... more information   send enquiry

Change goes on in all organisations and under many banners, e.g. re-engineering, restructuring, cultural change, etc. but the goal is typically the same - to make fundamental changes in the organisati... more information   send enquiry

Managing change is probably the single most important element of successful business management today. To stay competitive in an increasingly aggressive market environment, organisations and the peopl... more information   send enquiry