This workshop reviews participant's negotiation styles and develops them to enable their successful use in the workplace. My ethos is to discuss fully the learning & development needs of my clients a... more information   send enquiry

Provides an understanding of the difference between assertive, aggressive and submissive behaviours. Involves practical exercises on applying assertive techniques throughout the 2 days. My ethos is ... more information   send enquiry

Change management is an essential leadership skill. Change needs to be managed in a planned, intelligent and sensitive way by managers so that they, their team & organisation can move the business fo... more information   send enquiry

Introducing the principles of competence based interviews with particular emphasis on applying the skills practically in mock interviews using, wherever possible, those from your organisation who woul... more information   send enquiry

Raising awareness of internal and external customers, meeting customer need & expectations and improving communication with your customers. My ethos is to discuss fully the learning & development nee... more information   send enquiry

To promote co-operative working relationships in the workplace by raising staff awareness of equal opportunities awareness and the benefits of a diverse workforce. My ethos is to discuss fully the le... more information   send enquiry

Recognising & resolving conflict is an essential skill that can be used by everyone both inside & outside the workplace. This workshop is designed to explore the essential skills needed to handle con... more information   send enquiry

Helping people to recognise and manage stress in themselves and develop strategies to cope with these stresses in order to improve their quality of life and work performance. My ethos is to discuss f... more information   send enquiry

This workshop reviews participant's influencing styles and develops them to more effectively influence others in the workplace. My ethos is to discuss fully the learning & development needs of my cli... more information   send enquiry

Training managers in their additional responsibilities over and above those of their staff relating to applying equal opportunities in the workplace. My ethos is to discuss fully the learning & devel... more information   send enquiry

Establishing and maintaining open working relationships, developing more effective communication skills and choosing the most appropriate form of communication (alternative to e-mail?!?) My ethos is ... more information   send enquiry

This interactive workshop reviews participant's knowledge & understanding of what motivates others to perform to the best of their ability in the team environment. My ethos is to discuss fully the le... more information   send enquiry

Taking staff through your organisations performance management system to generate 'buy in' and increase understanding of the benefits to staff and the organisation. My ethos is to discuss fully the l... more information   send enquiry

Effective analysis of problems and decision-making brings benefits for the individual & the organisation. This workshop is designed to develop a structured approach to problem solving by fostering cr... more information   send enquiry

Increasing staff awareness of racial diversity, background to immigration to Britain and religious differences... My ethos is to discuss fully the learning & development needs of my clients and desig... more information   send enquiry

Establishes what needs to be considered when recruiting and selecting people to join an organisation, assessment criteria, person specifications... My ethos is to discuss fully the learning & develop... more information   send enquiry

Identifying the key skills required of a new leader, styles of leadership, empowering staff, delegation of work and staff involvement. My ethos is to discuss fully the learning & development needs of... more information   send enquiry

Establishes where our time goes, prioritisation of tasks and how to use time more effectively. My ethos is to discuss fully the learning & development needs of my clients and design a workshop that m... more information   send enquiry

Establish the basic principles of effective team working, team roles and how to build high performance teams. My ethos is to discuss fully the learning & development needs of my clients and design a ... more information   send enquiry