This workshop is for account managers who want to maximise the value of their account, understand the customer's buying cycles and processes and develop a strong business relationship with the client ... more information   send enquiry

This course is suitable for those who want to learn the skills and techniques of world-class presenters. During the course students will: Get expert coaching to maximize the potential of their style; ... more information   send enquiry

This workshop shows participants how to identify their own communication style and the styles of others. It also shows how to use this knowledge to develop for more effective and productive working re... more information   send enquiry

This course covers the following: Introduction to Coaching; Coaching for Higher Performance; Coaching in the Workplace; and Managing Performance. more information   send enquiry

This course is specially designed for those presenters who address very large audiences. Participants will learn How to use the stage as a communication tool; How to get your message across to audienc... more information   send enquiry

During this course students will learn to: Develop trust and rapport quickly; Earn the right to the meeting; Develop a tailored interview approach; Read customers and modify their behaviour accordingl... more information   send enquiry

This course equips participants with the knowledge and skills to manage meetings; Harness the dynamics of a meeting; Define outcomes; Keep on course; Handle difficult group members; Gain consensus. more information   send enquiry

During this course students will learn to: Get on the same wavelength as others; Understand what 'makes them tick'; Understand their 'hot buttons' - and how to push them; Use influential language; Har... more information   send enquiry

This workshop looks at what it takes to be a good leader and leadership styles. The key management tools of motivation, decision-making and delegation are covered. more information   send enquiry

During this course students will learn to: Distinguish between negotiating on position and negotiating on principle; Gain flexibility whilst remaining firm; Identify constants and variables in a negot... more information   send enquiry

During this course students will learn to: Get on the same wavelength as others quickly and effectively; Set and meet their business and personal goals; Remove blocks and self-fulfilling doubts; Unde... more information   send enquiry

During this course students will learn to: Create rapport and trust; Use the nervous energy to positive advantage; Portray a confident, competent and professional image; Manage the audience's attentio... more information   send enquiry

This course provides participants with the classic core skills for gaining commitment and selling, whether it be products or services. It covers How to identify sales opportunities; How to open the sa... more information   send enquiry

Using the Power of Versatility, students learn how to understand, appreciate, and modify their sales communication style to create advantage at the customer interface. By understanding communication s... more information   send enquiry

During this course students will learn to: Think like a customer; Use their voice effectively; Listen - and read between the lines; Gain rapport and trust over the phone; Give excellent customer servi... more information   send enquiry

During this course students will learn to: Identify their personal and professional outcomes; Manage their Motivation Direction; Distinguish between urgent and important; Become both effective and eff... more information   send enquiry