We provide bespoke workshops to enable customer facing staff to deliver service excellence. We are also a Registered Centre with OCR for the provision of Customer Service L2-3 NVQ's. Please call us ... more information   send enquiry

We offer a range of training solutions, including 1-1 coaching and mentoring. Please contact us to discuss your exact requirements. We are also a registered centre with OCR for recognised National V... more information   send enquiry

This course is particularly suitable for people who deal with customers or the general public. We cover communication skills, assertiveness and conflict resolution techniques. We also offer conflict... more information   send enquiry

MBTI is especially useful for team development and was tested over a 30 year period to become a finely tuned tool for personality types based upon the work of Carl Jung. We use MBTI in a variety of ap... more information   send enquiry

We are a registered centre with OCR for the provision of NVQ's in Management L3-5, Learning & Development L3-4, Administration L2-4 and Customer Service L2 & 3. Please call us on 020 8572 6388 or ema... more information   send enquiry

These workshops are tailored to meet specific needs but typically will include appraisal preparation, objective setting, feedback and development plans. We can also provide courses covering disciplin... more information   send enquiry

This is a 1 or 2 day workshop for up to 8 people. It covers the basics of leadership necessary for people new to the team leader or supervisor role. We are also a Registered Centre for the provision... more information   send enquiry

We provide TNA's through our team of consultants who work with you to provide workable and practicle solutions and advice to obtain the best from your workforce. Please call us on 020 8572 6388 or em... more information   send enquiry