Please call course provider for course outline. more information   send enquiry

Please call course provider for course outline. more information   send enquiry

Please call course provider for course outline. more information   send enquiry

Please call course provider for course outline. more information   send enquiry

Designed to make delegates more assertive in their workplace, offering a framework for effective communication. Delegates will build on their confidence, gaining many skills, including the ability to... more information   send enquiry

By the end of this session, delegates will be able to show they are competent in audio transcription skills through effective use of the transcription unit and improvement of retention ability. Plea... more information   send enquiry

By the end of this course, delegates will be able to produce professional, positive and persuasive communications, including letters, emails, memos and reports. Individuals will gain the skills to use... more information   send enquiry

Within today’s business environment, constant change in organisational structure, culture and working practice is now the norm, yet most individuals find change unsettling and hard to cope with.... more information   send enquiry

Delegates will learn how to prepare for meetings effectively, increase listening skills, enhance levels of concentration, develop note taking techniques and produce professional, well structured and a... more information   send enquiry

For many, presenting publicly is more feared than death! This is a very practical course in which delegates will lose their presentation nerves and learn to present magically, with structure, confide... more information   send enquiry

Organising an event - whether it be the company's annual Christmas party or a stand at an international exhibition - takes time, good planning, organisation and money! At the end of the course delega... more information   send enquiry

This course has been designed for any secretary or PA who wishes to become conversant with the terminology of accounting procedures and gain the ability to effectively interpret balance sheets and pro... more information   send enquiry

Please call course provider for course oultine. more information   send enquiry

The world may be enriched by diversity, but at times we all wish that everyone else could behave like us. When people are “difficult” we may struggle to cope with them. This practical ap... more information   send enquiry

At the end of this course, delegates will be aware of the skills required to enhance their professionalism and career by establishing a successful working relationship with their manager. Please call... more information   send enquiry

Designed to provide delegates with a structured approach to the recruitment process together with an appreciation of the role that these processes play in establishing employer/employee relationships.... more information   send enquiry

Delegates will have the opportunity to consider and discuss a wide range of interviewing techniques and to understand their relevance and suitability to a variety of formal and informal situations. D... more information   send enquiry

Please call course provider for course outline. more information   send enquiry

Eighteen two hour sessions over an eighteen week period for any secretary, executive assistant or PA looking to complement their professional development with this invaluable skill. Please call cou... more information   send enquiry

A 15-hour course with, 3 x 2 hour sessions in the first week, when delegates will learn how to operate the keyboard using all fingers. The remaining 9 hours of the course are self-study and are atten... more information   send enquiry

Working with small groups in a confidential and supportive environment, delegates will review their current status and identify a plan for life and a strategy for getting there. Delegates ensure that... more information   send enquiry

Please call course provider for course outline. more information   send enquiry

Please call course provider for course outline. more information   send enquiry

The objective of this course is to raise senior secretaries’ awareness to the importance of the marketing concept. Delegates will attain the ability to provide an effective informational link b... more information   send enquiry

Designed to a provide a further understanding of the features and functions available in MS Access, this course creates a level of competence sufficient for participants to produce more sophisticated ... more information   send enquiry

An introduction to database theory and practice, plus hints and tips on good database design techniques. Please call course provider for further dates. more information   send enquiry

Designed to give existing MS Access users additional skills and knowledge on using the many features and functions of this software. This entirely “hands on” course will give participants... more information   send enquiry

For experienced users of MS Excel, providing knowledge of the more advanced commands and functions of this software and how to apply them to solve specific business problems. Please call course provi... more information   send enquiry

Intended to provide an understanding of some of the major features and functions within MS Excel. This course will give participants a good understanding of how to create and manage spreadsheets and ... more information   send enquiry

Suitable for basic users of MS Excel who want to extend their knowledge of commands and functions, enabling them to become proficient in spreadsheet design and development. Please call course provide... more information   send enquiry

Suitable for delegates wishing to extend their knowledge of MS Outlook, participants must have attended the Introduction course or be regular users of MS Outlook Please call course provider for furth... more information   send enquiry

Delegates will learn the basic functions of MS Outlook 2000 including navigating Outlook, Contacts, Tasks and Outlook Today to enable them to achieve optimum use of this invaluable tool. Please cal... more information   send enquiry

MS PowerPoint contains many new features to build enhanced presentations. This one-day course guides participants through the more advanced features. Please call course provider for further dates. more information   send enquiry

A guide to the basics of MS PowerPoint and how to create a professional presentation. With one PC per person and plenty of “hands-on” exercises, the course will help delegates be more con... more information   send enquiry

An introduction to project management for those with little or no experience of project planning, but who are involved in the preparation and control of projects, and the communication of those plans.... more information   send enquiry

Project management is concerned with the planning, organisation, execution and control of tasks, and usually involving some constraints of time and cost. The main aim of the project manager is to opt... more information   send enquiry

Please call course provider for course outline. more information   send enquiry

Please call course provider for course outline. more information   send enquiry

Please call course provider for course outline. more information   send enquiry

Taking the power user through the many enhanced features and facilities of MS Word, this course includes outlining, graphics and MS Organisation Chart. Please call course provider for further dates. more information   send enquiry

With one PC per person and plenty of “hands-on” exercises, this course will give participants a good understanding of document production including editing, formatting, printing and workin... more information   send enquiry

Designed to give existing MS Word users additional skills and knowledge on using the many features and functions of this software. This course will give participants a good understanding of document ... more information   send enquiry

Please call the team at Kingsgate Consulting for course outline. Please call course provider for further dates. more information   send enquiry

HR responsibility can often land at the feet of PAs with no previous HR experience or qualifications. Without training and guidance on HR procedures, compliance and legislation, this sort of responsi... more information   send enquiry

This course is particularly useful for PAs, secretaries and office managers with responsibility for junior secretaries, receptionists and other staff. The course will demonstrate the purpose of appra... more information   send enquiry

In today's business environment, employees at all levels are expected to produce many different types of reports. Delegates will learn ways of producing professional and effective documents, concentr... more information   send enquiry

Aimed at individuals who have responsibility for proof reading text of any kind, including advertisements, business letters and invoices. Through this course, delegates will learn techniques for purf... more information   send enquiry

Please call course provider for course outline. more information   send enquiry

Please call course provider for course outline. more information   send enquiry

An innovative workshop which provides delegates with the opportunity to develop their communication skills in a professional and friendly manner. Learn how to handle difficult people and situations, ... more information   send enquiry

Please call course provider for course outline. more information   send enquiry

For secretaries who have attained a good level of shorthand earlier (Pitman New Era, Pitman 2000 or Teeline) but have only used it occasionally and now feel they would like to build speed and confiden... more information   send enquiry

Process documents, papers and reports quickly and effectively by learning to Speed Read. Delegates will double their reading speed whilst enhancing comprehension and recall and enjoyment of reading. more information   send enquiry

A short, sharp fix to learn how to take speedy notes. Delegates will learn what speedwriting involves, why it is required and what skills are needed. The tutor will take delegates through shortcuts ... more information   send enquiry

For delegates experiencing stress related symptoms as a result of working increasingly long hours and juggling the demands of home and work, this course enables individuals to regain balance in their ... more information   send enquiry

In the present day, so much of a company's business takes place on the telephone and as such, those all-important first impressions are usually made this way. This course will enable delegates to mak... more information   send enquiry

Suitable for individuals who are new into a PA role, or for those looking to build on skills already attained at this level. This workshop brings together a variety of challenges that face the effici... more information   send enquiry

PAs will enhance skills acquired at Stage 1, or depending on their level, attend the course independently. Concentrating on issues such as people management and strategies for managing conflict withi... more information   send enquiry

By popular demand, the next stage is finally here! This inspirational workshop has been designed and developed especially for experienced PAs, secretaries and executive assistants. Whether attended ... more information   send enquiry

Providing newly appointed admin and secretarial staff with the core skills to become effective and have confidence in their own ability. This workshop covers all areas of communication styles, presen... more information   send enquiry

To enable delegates to manage their time and resources, effectively prioritising and organising workload whilst preventing increased stress levels in the working day. Understand stress and what cause... more information   send enquiry

Please call course provider for course outline. more information   send enquiry

Newsletters are a very powerful medium, not only are they a great way to communicate with employees but also current customers, potential clients, shareholders, the community … the list is endle... more information   send enquiry