PURPOSE To give delegates the knowledge and skills to increase their levels of assertiveness. OBJECTIVES • List the differences between passive, aggressive and assertive behaviour • Recognise when we ... more information   send enquiry

PURPOSE To give the knowledge and skills to improve effectiveness in building relationships OBJECTIVES Describe the key characteristics of creating effective relationships Raise awareness about verba... more information   send enquiry

PURPOSE To give the skills required to identify different learning styles To give the skills required to coach team players so they can maximise their performance OBJECTIVES • Set coaching standards... more information   send enquiry

PURPOSE The overall aim is to increase your levels of confidence to enable the delegate to take more control of their life OBJECTIVES • Identify areas of your life where you want to increase your conf... more information   send enquiry

PURPOSE To give delegates the skills to effectively prepare for an interview. OBJECTIVES • State what they need to do to prepare before an interview • Understand and list the six different interview a... more information   send enquiry

PURPOSE To give the skills required to carry out an effective interview and provide an excellent candidate experience OBJECTIVES • Set call standards for telephone screening and a Competency Based Int... more information   send enquiry

PURPOSE To give attendees the skills to prepare and deliver effective presentations. OBJECTIVES • Plan and prepare a presentation • Use a systematic approach to putting a presentation together • Iden... more information   send enquiry

PURPOSE To give the knowledge and skills to design and deliver a training session OBJECTIVES • Deliver a training session effectively • Identify training needs • Write clear and concise learning objec... more information   send enquiry