Developing internal training professionals as internal consultants enables organisations to: • manage costs, • retain specialist knowledge in-house • provide development and career pathways . This ... more information   send enquiry

To enable participants to identify Assertive, Passive and Aggressive behaviour. To enable participants to adopt assertive responses to situations they find difficult. To introduce participants to Asse... more information   send enquiry

An accredited progaramme for anyone with leadership responsibilities. The programme explores the role of the leader, leadership styles, understanding oneself, connecting team and Vision, motivating an... more information   send enquiry

An accredited programme providing participants with the esential skills, knowledge and experience to be able to coach others in the workplace more information   send enquiry

An accredited course providing necessary skills, knowledge and practical experience to operate as a successful internal or external consultant. more information   send enquiry

To enable participants to develop constructive communication with a range of different people within the workplace. This programme uses Transactional Analysis as a model for effective communication an... more information   send enquiry

An accredited course providing Training specialists with the necessary skills and models to operate as a successful internal consultant. more information   send enquiry

A course designed to enable managers to develop their team and the individuals within it to maximise performance and retain valuable staff. more information   send enquiry

An intensive course focussing on effective use of manager's time, prioritising to achieve results and delegation. Range of tools and techniques introduced for managers to consider. more information   send enquiry

An accredited programme for middle managers leading to a nationally recognised qualification - Introductory Diploma in Management. Programme covers: Learning skills; management in organisations; manag... more information   send enquiry

To enable leaders and managers to adopt different leadership styles as appropriate to people and situations. To enable managers to motivate others; team members, peers, co-workers to increase and impr... more information   send enquiry

To enable managers to understand the nature of organisational change and the reactions of employees to change. To enable managers to facilitate change and support their teams through change. more information   send enquiry

A course designed to provide line managers with the appropriate skills to enable them to develop their team through on-the -job coaching. Course includes practical activities to enable skills develop... more information   send enquiry

A course designed to provide managers with the opportunity to develop and practice strategies to deal with difficult work situations. Can include scenarios involving staff, customers, discipline etc. more information   send enquiry

To enable managers to effectively manage the performance of their team members to achieve organisational goals. Focus on company procedures for managing capability and discipline. more information   send enquiry

To enable managers to structure an effective presentation and deliver it in a professional manner. The course provides opportunities to practice presentation delivery, design, use of visual aids and f... more information   send enquiry

To enable managers to conduct effective interviews in line with current legislation and organisational policies and procedures. Can include competency based questions if appropriate. more information   send enquiry

A course designed for managers who have to be aware of the potential of stress within the workplace: causes of stress, indicators that an employee may be stressed, what action to take, duty of care, m... more information   send enquiry

Bespoke course taking new trainers through the full training cycle. Courses can focus on any part of the training cycle as required, e.g. delivery or design. more information   send enquiry

A pragmatic approach to how "Diversity" laws can be applied within the workplace to provide Respect for all. more information   send enquiry