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Courses from Sortium Limited

Availability Management Sortium Limited - 1 day - All difficulty levels - In-House IT is often the mainstay of business operations. Loss of IT services will seriously affect an enterprise's ability to continue in business - even survive. Most organisations are aware of the need fo... more information send enquiry
Help Desk Analyst FastTrack Sortium Limited - 3 days - Intermediate - Public & In-House - £850 (includes materials, lunch, refreshments) Leads to qualification(s): HDI Help Desk Analyst qualification. This fast track course has been developed to cover the agreed standards and objectives for the HDI's HDA qualification. Throughout the 3 days, delegates are encouraged to participate in discussions an... more information send enquiry
ITIL Service Management Foundation Sortium Limited - 3 days - All difficulty levels - Public & In-House - £675 (includes materials, lunch, refreshments) Leads to qualification(s): ITIL Service Management Foundation Certificate The course is based on the IT Infrastructure Library (ITIL) and provides the common sense and practical advice required to help new and experienced Service Support and Delivery staff to do their job b... more information send enquiry
ITIL Service Management Overview Sortium Limited - 1 day - Introductory - In-House - £750 IT Service Departments need to establish a professional "best practice" culture. The education process for this started at the top of the organisation as is quite normal. It is necessary to establishe... more information send enquiry
PRINCE2 Foundation Sortium Limited - 3 days - Intermediate - Public & In-House - £995 (includes materials, lunch, refreshments) 3-day PRINCE2 course including Foundation Exam, this course will provide both an exam pass as well as hands-on knowledge you can take back to the workplace. We will provide comprehensive pre-course re... more information send enquiry
PRINCE2 Foundation and Practitioners Sortium Limited - 5 days - Intermediate - Public & In-House - £1400 (includes materials, lunch, refreshments) Leads to qualification(s): PRINCE2 Foundation, PRINCE2 Practitioner 5-day PRINCE2 course including both Foundation and Practitioner Exams, this course will provide both an exam pass as well as hands-on knowledge you can take back to the workplace. We will provide comp... more information send enquiry
PRINCE2 Overview Sortium Limited - 1 day - All difficulty levels - In-House - Price on application PRINCE2 (PRoject IN Controlled Environments) is a project management methodology designed to ensure that a system development project meet its objectives, within constraints and delivers stated benefi... more information send enquiry
Service Level Management Sortium Limited - 1 day - All difficulty levels - In-House - Price on application The Service Culture' has become the heart of the operation of many businesses. Yet very often service is delivered on a 'best endeavours' basis. Failure of services can lead to acrimony and blame. Ser... more information send enquiry
User Acceptance Training Sortium Limited - 2 days - All difficulty levels - In-House - Price on application With the increasing emphasis on the involvement of user staff in the sign-off of systems into production, it is now essential to make sure that they are equipped with the concepts, background and form... more information send enquiry