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This programme will train your staff to collect money on outstanding accounts, in a professional and structured way, whilst maintaining customer goodwill. We believe this is the only commercially-av... more information   send enquiry

This course takes participants through designing, developing and presenting powerful presentations. It reveals some tricks of the trade, and explores the use of your most valuable visual support - you... more information   send enquiry

Telemarketing has become an essential tool in the quest for new business. This programme trains marketing skills and relates them to the task of telemarketing. We include cold-calling skills, methods... more information   send enquiry

Telemarketing has become an essential tool in the quest for new business. This programme trains marketing skills and relates them to the task of telemarketing. We include cold calling skills, meth... more information   send enquiry

As a Receptionist you are the shop window of company. You meet and greet visitors before anyone else: make sure that you are projecting the correct image and managing your visitors professionally. Th... more information   send enquiry

Training? Anyone can do it? Training others effectively is an art, a skill and a science. If training your staff forms a part of your role within the organisation, producing training sessions that del... more information   send enquiry

Max no. of delegates per course - 8 Our telephone skills may be well developed and our marketing literature may be the best. When we write to our customers, however, are our letters in sympathy with t... more information   send enquiry