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Workshop Breakdown: - Definition of assertiveness and its benefits - Self assessment for participants on their current assertiveness - Recognising assertive, non-assertive and aggressive behaviour in ... more information   send enquiry

For anyone using hazardous substances in the workplace, this specialised risk assessment course provides theoretical and practical training including: - legal requirements, definition of hazardous sub... more information   send enquiry

The workshop provides general customer service skills. There will be an opportunity for group discussion of the more challenging situations experienced and to identify ways of promoting a more positiv... more information   send enquiry

This course covers the legal requirements, ergonomics and the principles and techniques of DSE workstation risk assessment on a theoretical and practical basis. more information   send enquiry

Our Selection Interviewing workshop is aimed at all employees and managers involved in the recruitment of new staff. The workshop takes delegates through the recruitment and selection process and out... more information   send enquiry

You will explore techniques for assessing environmental risks and gain the skills required to carry out specialised environmental risk assessments, either in isolation or as part of the review for an ... more information   send enquiry

To equip participants with an overview of the purpose and requirements of ISO 9001:2000 as a tool for business improvement. Delivered in College by SGS Ltd. more information   send enquiry

This course is intended for directorate managers, ward managers and departmental managers working within acute care, primary care, ambulance Trusts, mental healthcare and nursing homes. It aims to giv... more information   send enquiry

To equip participants with the knowledge and skills necessary to perform internal audits. Course delivered at the College by SGS Ltd. more information   send enquiry

To introduce participants to the concepts and skills that make auditing an effective tool in the improvement of business management systems. Delivered in College by SGS Ltd. more information   send enquiry

You will identify how auditing fits into the environmental management system and review key auditing skills, including audit planning, interview techniques, audit reporting and follow up. more information   send enquiry

This course gives you an understanding of current environmental legislation and highlights what steps are required to ensure compliance, reducing the risk of prosecution and fines. more information   send enquiry

You will be introduced to the concept of an environmental management system and examine relevant standards and models. The course is a perfect tool for anyone who is looking to make informed decisions... more information   send enquiry

If you need some tips on how to create the right impression with presentations to colleagues or potential customers our Presentation Skills workshop could be for you! The workshop provides informatio... more information   send enquiry

An introduction to health & safety in the workplace for managers and anyone wishing to develop their responsibility in this field. Covers principles of safety and health as part of a total management... more information   send enquiry

To equip participants with the knowledge and skills necessary to perform audits against ISO 9001:2000 in accordance with ISO 19011. Delivered at the College by SGS Ltd. more information   send enquiry

Institute of Occupational Safety & Health (IOSH) Course covers environmental management principles as part of a total management strategy. more information   send enquiry

Whether you’re in a management role or are hoping to improve your chances of promotion, our Managing People workshop is for you! The workshop provides information on simple, yet effective ways in whi... more information   send enquiry

Watch your back! A course for anyone who has to lift anything. A mix of theoretical and practical training including:- the legal requirements, accident statistics, physiology, techniques and guidelin... more information   send enquiry

National Examination Board in Occupational Safety & Health (NEBOSH) more information   send enquiry

This brand new qualification from NEBOSH comprises a preparatory and three core units: core skills; managing health & safety; hazardous agents in the workplace; workplace and work equipment. more information   send enquiry

Designed to help managers and staff gain a better understanding of practical workplace health & safety. Programme covers: - identification and controlling of hazards, health & safety law, management ... more information   send enquiry

The Negotiation Skills & Problem Solving workshop will enable you to understand and deal more effectively with negotiations and problems than ever before! This workshop is aimed at people new to mana... more information   send enquiry

An introduction to health & safety focused on the office environment including: - legislation, basic risk assessment, manual handling, COSHH and emergency procedures. more information   send enquiry

The telephone is the most essential of all business tolls. this workshop provides a perfect introduction to the skills required by any member of staff who picks up the telephone. more information   send enquiry

The workshop develops the skills of those who already have experience of creating presentations in order to make a greater impression. The workshop also develops skills in using Microsoft PowerPoint a... more information   send enquiry

Learn the skills required to carry out a risk assessment in the workplace in order to comply with the Management of Health & Safety at Work regulations. more information   send enquiry

Stress affects everyone these days, whether you're striving to meet deadlines at the office, or trying to juggle a career, family and social life! Our Stress Management workshop will help you to asse... more information   send enquiry

Workshop Breakdown: - The difference between a team and a group - Analysing the characteristics of an effective team - Understanding the characteristics of an effective leader - Examine the stages of ... more information   send enquiry

If you’re constantly battling against deadlines, or simply finding that you don’t have enough time to do everything you want to, our Time Management workshop could be the solution! This workshop prov... more information   send enquiry

The workshop provides skills essential to those looking to write effective management reports and executive summaries. Craig Graham of Rittal-CSM, says “I attended the course as I wanted to be able t... more information   send enquiry