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Aim: To improve customer response in new and experienced contact centre agents and promote best practice across your organisation. Available in commercial and not-for-profit versions for use in local ... more information   send enquiry

Aim: To improve sales performance in new and experienced sales people and promote best practice across your business. Target audience: Newcomers to a company, People moving into a sales role, Experie... more information   send enquiry

Aim: To improve call handling and develop consistent, high quality, telephone use across an organisation or department. Target audience: Newcomers to an organisation or department, All phone users D... more information   send enquiry

Aim: To improve telesales performance in new and experienced telesales people and promote best practice across your business. Target audience: Newcomers to a company, People moving into a telesales r... more information   send enquiry

Aim: To ensure workstation users are trained in the safe operation of workstation equipment as required by the Health and Safety (Display Screen Equipment) Regulations 1992 (amended 2002). Target aud... more information   send enquiry