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This hands-on course is suitable for those wishing to master the essentials of PhotoShop to work more efficiently, explore new creative options, and produce the highest quality images for print and th... more information   send enquiry

A large part of any working day is involved in some form of problem solving. We are all constantly presented with situations that require us to analyse the problem, decide on the best course of action... more information   send enquiry

Remaining in control of our communication style is a great asset in working life. By examining our ‘stock responses’ in emotionally charged situations this two-day course develops stronger, more effec... more information   send enquiry

It is vital to maintain coherence and professionalism in the lines of communication with all departmental personnel. Successful written and oral briefings arise from knowing your subject, anticipating... more information   send enquiry

The Internet has rapidly become the major marketing tool for the 21st Century. Modern companies are now expected to have their own websites and intranets to share information and services with others.... more information   send enquiry

A three day programme accredited by City University, London. The course has been designed as a flexible programme, which provides delegates with proven, effective and structured methods they can use t... more information   send enquiry

This is a one day practical course that focuses on understanding financial reports, basic financial tools and drawing conclusions. Its main aim is to provide you with the confidence to talk about your... more information   send enquiry

As many contracts fail because of poor contract management, as fail due to a poor contractor. Effective contract management will enable the contract manager to manage more effectively, problems that d... more information   send enquiry

Creativity is a skill you can learn! It should interest everyone responsible for solving work problems and contributing to team performance. Creativity is fun and adds confidence. Participants devel... more information   send enquiry

Every customer expects a courteous, efficient and professional service. If you are a provider of a service to people, then you must be aware of the importance of customer care, and its impact on your ... more information   send enquiry

This is a three-day course for Band 1(AA), Band 2 (AO) and equivalent grades who have been in the grade for more than a year and would like to progress in their career. Course aims To provide an oppo... more information   send enquiry

Drafting your own pleadings saves time and money, and focuses your whole case preparation on the issues at stake. This practical course is centred on ‘learning by doing’. The skill of drafting plead... more information   send enquiry

This skill is very important throughout the Government Departments; it is particularly important to learn how to draft in a clear, concise and professional way. It is often the case that the subjects ... more information   send enquiry

For a more efficient and productive working life, it is vital that we are aware of how we interact with others. Effective communication is important for developing and maintaining working relationship... more information   send enquiry

This is a one day course designed for anyone who wishes to learn how the Internet works and making the most efficient use of what is has to offer. Course aims To develop and practice the skills nece... more information   send enquiry

The impact and effectiveness of any writing you do will depend on its clarity and quality. Writing is a highly important communication skill – most of us do some writing in our jobs every day. The co... more information   send enquiry

Emotional Intelligence can be defined in terms of self-awareness, altruism, personal motivation and empathy. People with high emotional intelligence are often those that truly succeed at work and in r... more information   send enquiry

A one-day course aimed at everyone—managers, in-house lawyers, human resource officers—who need to know all the basics on Employment Tribunals and about employment law in practice. By taking part in a... more information   send enquiry

This one day course is designed for delegates who have little or no practical experience of Excel or for those wishing to refresh their basic knowledge. Course aims To provide you with an understandi... more information   send enquiry

A 5 week modular programme using a blended learning approach, which comprises work and project based learning activities giving delegates a practical approach to developing new solutions to problems. ... more information   send enquiry

For managers, team leaders and specialists who may not be full time project managers but nevertheless need to manage projects as part of their wider responsibilities. more information   send enquiry

The roles of the many housing divisions are very wide and varied and it is important that staff dealing with housing issues have an understanding of them. The course is designed for new entrants who h... more information   send enquiry

This one day course is designed to give delegates an appreciation of how government is designed to operate, including parliamentary processes. Course aims To provide delegates with a broad understand... more information   send enquiry

These awards are achievable through the Institute for Leadership and Management. They aim to accredit the manager's competence, develop their effectiveness at work and meet future development needs. ... more information   send enquiry

For people who are required to serve on recruitment panels, either as a member or chairperson. This course is mandatory for members of staff required to sit on interview boards. The training consists... more information   send enquiry

In any context where development is happening, coaching proves to be an effective tool for accelerating learning and achievement. All can add coaching models and change techniques to their kit-bag of ... more information   send enquiry

The first step into management can be quite daunting. There are so many factors to take into consideration that it is helpful to look at the enormous subject of management in a structured and organise... more information   send enquiry

Users who are new to Microsoft Project should attend. No knowledge of either project management theory or project management software is assumed. Users should have general Windows experience, mouse an... more information   send enquiry

Staff new to procurement or those involved in taking a strategic overview, and those who have an element of purchasing in their work will need some guidance on best practice, which this course provide... more information   send enquiry

For managers and supervisors who are responsible for leading a team and who are either new to management, need the co-operation of others to do their job, or wish to appraise their leadership style. ... more information   send enquiry

Letters are probably your first and main means of communication, but are they giving the right impression? Do you have to write supplementary letters to clear up points which should have been anticip... more information   send enquiry

This course is for all staff who are required to make presentations to large audiences or small groups. It is designed for first time presenters or more experienced presenters who wish to perfect thei... more information   send enquiry

This is a one day practical course focussing on planning, preparing and presenting a budget. Effective budget control is essential for maintaining good financial control and eliminating future cash fl... more information   send enquiry

This is a one day workshop for all staff that are responsible for the preparation, conduct and management of meetings. Including practice and video recording. Meetings are the opportunity to think, p... more information   send enquiry

The pressures of modern lifestyles mean that stress is an unfortunate reality for many people. The negative effects of stress on work performance, relationships with colleagues and with friends and fa... more information   send enquiry

A programme aimed at manual handling, working safely, Risk Assessment and accident investigation, this course aims to provide delegates with the competencies they require to review their own departmen... more information   send enquiry

Delegates will learn how to manage their time more effectively, identify areas of their own job where time can be saved by more effective planning and prioritising and improve their personal productiv... more information   send enquiry

It is part of the duty of courts in actively managing cases, to encourage the parties to use an alternative dispute resolution procedure if the court considers that appropriate, and to facilitate the ... more information   send enquiry

This is a two day course useful to anyone who needs to design a database for themselves or others to use. It provides a basic understanding of the four main database "objects": tables, queries, forms ... more information   send enquiry

This is a one day course designed for anyone who needs to use an Access database to enter, manage and manipulate data. It covers all the topics necessary for those who only work with pre-designed data... more information   send enquiry

This one day course is designed for people who have created a spreadsheet and now wish to manipulate and interrogate the data in greater detail. Course aims This comprehensive Excel course is designe... more information   send enquiry

This is a one day course designed for anyone who uses Word regularly. They may be a complete beginner ora current user who needs a greater understanding of the basic concepts and functions of the prog... more information   send enquiry

Taking you one step further than basic Word skills, this one day course shows you how to get the most from editing tools and advanced features. Course aims This hands-on course is suitable for users ... more information   send enquiry

NVQ's available in Management, Customer Service, Using IT, Administration, Accounting, Procurement and Training & Development. All available from levels 1 to 5. more information   send enquiry

In an increasingly competitive business environment, and with courts under pressure to minimise awards of costs in contested cases, negotiating with others is the best way to get the job done. Now is... more information   send enquiry

Whether you work for a small or a large organisation, public or private, the process of conducting performance review meetings is central to your job as a manager/team leader. All employees need to ... more information   send enquiry

This is a one day time management course for senior managers who need to plan for success. All aspects of planning and prioritisation are covered in this course, from planning and change to prioritisi... more information   send enquiry

This one day course is designed for delegates who have little or no practical experience of PowerPoint and wish to create visual aids, overhead transparencies and computer generated slide shows. Cour... more information   send enquiry

This course is designed for individuals who prepare or give presentations using PowerPoint. Course Objectives Insert and edit graphs Create and edit organisation graphs Create flow diagrams Use slid... more information   send enquiry

You should try to attend this course as early as possible, within five years of retirement. Many people like to think of their retirement as their ‘third career’ and although retirement can be a stres... more information   send enquiry

The ability to speak confidently and clearly to groups large or small is an important communication skill. Presenting your message positively and persuasively builds professional confidence - enhancin... more information   send enquiry

This is a one day practical course on media skills. Looking at all aspects of media relations we show you how to handle the media to your advantage and how to put your message across confidently and e... more information   send enquiry

Both lawyers and non-lawyers communicate largely through writing. How well the report or Opinion is presented has a huge impact on how successfully you are able to persuade the reader with your argum... more information   send enquiry

The Safety Management and Legislation course has been developed to give an understanding of the implementation of 'goal setting' regulations, the need for safety management. Objectives The Safety Ca... more information   send enquiry

This course sets out the minimum level of training that Safety Representatives (who have been elected under the Safety Representatives and Safety Committees Regulations - SI 1989/971) should receive t... more information   send enquiry

Many of us are required to read very large amounts of text in our everyday work. The volume of paperwork seems to increase daily and we need to develop skills in reading in order to avoid being submer... more information   send enquiry

In dealing with people on a one-to-one basis, your effectiveness depends on your ability to achieve the results you want through negotiation. You have the power to influence people’s perceptions of yo... more information   send enquiry

Taking the minutes of a meeting is a skill in its own right. Even those with a good grounding of basic English often find that when it comes to taking minutes, their skills levels can be improved. It ... more information   send enquiry

Taking the minutes of a meeting is a skill in its own right. Even those with a good grounding of basic English often find that when it comes to taking minutes, their skills levels can be improved. It ... more information   send enquiry

For staff who wish to enhance their skills in applying for posts through the job advertising scheme – either on promotion or level transfer, inside their own Department, or outside their specialism in... more information   send enquiry

The way you think determines your emotions. Emotion, not logic, drives your behaviour. Repeated behaviour creates habits. Habits lead to results. In the final analysis results are created, not by your... more information   send enquiry

This is a one-day course for those who need to understand HTML code to make modifications to existing websites. It will guide you through the basic principles of HTML coding and provide an understandi... more information   send enquiry

Too many lawyers and litigants still think that preparing a witness to give evidence smacks of unfairness or of coaching, but cases are won and lost by the quality of a witness’ evidence, and professi... more information   send enquiry

The Institution of Occupational Safety and Health has aimed this course at employers to ensure that their individual and collective actions contribute to health and safety in the workplace and that th... more information   send enquiry

Making your point clearly and succinctly is the most important factor for any marketing literature, including websites and intranets. This one-day course will give you an opportunity to develop the wr... more information   send enquiry