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Managing anger means managing an emotion by changing both the hostile and angry thoughts that lead to anger and the aggressive behaviours that are associated with these feelings. A Premier Partnership... more information   send enquiry

Provides the skills to conduct an appraisal process in the workplace Min 5 Max 15 delegates Price is for a course of 15 delegates Content What is an Appraisal Appraisal Benefits Preparing an Appraisa... more information   send enquiry

Assertiveness is positive behaviour that does not hurt others. This course provides the confidence to ask for what you want need or prefer. You will learn to state preferences clearly and confidentl... more information   send enquiry

The aim of this programme is to reduce absenteeism across the business and increase understanding amongst managers of the skills and methods needed to effectively manage attendance. Recommended maxim... more information   send enquiry

Equips delegates with skills to breakaway from an aggressor safely Techniques used reduce the risk of hurting others & comply with the Institute of Conflict Management Code of Conduct. Role Play is us... more information   send enquiry

This comprehensive interactive workshop provides solutions to deal with the issue of conflict in the workplace and in the field for peripatetic workers. A serious subject is made enjoyable to assist ... more information   send enquiry

A comprehensive interactive workshop that provides solutions to deal with conflict in the workplace and in the field for peripatetic workers. The event is enjoyable although based on a very serious s... more information   send enquiry

Explains & tackles stress in the public & private sector Min 5 Max 15 delegates Content What stress means My Stress Rating Stress associated Problems Contributing to our own Stress Coping Strategies ... more information   send enquiry

Objective - to develop key skills & techniques needed for coaching using feedback & detailing the benefits of a coaching approach to personal development Max 15 delegates Content What is Coaching Ben... more information   send enquiry

We can broadly define Leadership as the process of influencing people's behaviour to achieve goals or objectives. In a managerial sense, this means achieving the goals or objectives of the organisati... more information   send enquiry

To explore the causes & effects of bullying & harassment and ways of dealing with the issue effectively Max 15 delegates Content Health & Safety Legislation Organisational Policy Counselling Assertive... more information   send enquiry

A one day course including presentations demonstrations & discussions. For those with responsibility for educational visits. Delivered at times to suit learners E.G. Inset days Post school Pre school ... more information   send enquiry

The key to effective communication is understanding what others are trying to communicate to you and to ensure you can communicate simply and clearly. Poor communications cost industry millions every ... more information   send enquiry

These courses are designed to maximise performance of business by focusing on the development of key and high-level employees. For more information, please do not hesitate to call us on (01302) 36970... more information   send enquiry

Achieving an understanding of the purpose of Employment Law equal opportunities employee rights union recognition & the role of ACAS in Employment Tribunals & dismissal procedures Max 15 delegates Co... more information   send enquiry

This one-day course aims to increase staff awareness in the ways in which cultural differences and individual prejudices can create barriers to effective communication and identify wasy of dealing wit... more information   send enquiry

This one-day course aims to increase staff awareness in the ways in which cultural differences and individual prejudices can create barriers to effective communication and identify ways of dealing wit... more information   send enquiry

These courses are designed to maximise performance of business by focusing on the development of key and high-level employees. For more information, please do not hesitate to call us on (01302) 36970... more information   send enquiry

4.5 days. Addressess duties & responsibilities of H&S at work. Enables recognition of safety habits and deficiencies and how to take action Min 10 Max 15 delegates Content Day 1 Health & Safety Law Th... more information   send enquiry

Health and Safety issues, although fundamental to the operation of an organisation, can be complicated, uninspiring and difficult to encourage. It can also be a burden on the operation and profit cen... more information   send enquiry

This Health and Safety course is aimed at managers and site supervisors who have responsibility for other staff and members of the public and therefore a need for a higher knowledge level. For more i... more information   send enquiry

Health and Safety issues, although fundamental to the operation of an organisation, can be complicated, uninspiring and difficult to encourage. It can also be a burden on the operation and profit cen... more information   send enquiry

The recruitment and promotion of employees is one of the most important tasks a manager will undertake. Meeting candidates face to face provides the best opportunity for gathering information about t... more information   send enquiry

The recruitment and promotion of employees is one of the most important tasks a manager will undertake. Meeting candidates face to face provides the best opportunity for gathering information about t... more information   send enquiry

Do your employees speak to your clients face to face? Do they have the skills and confidence to maximise sales opportunites when speaking to clients, if not, then this course is for you! For more inf... more information   send enquiry

While it is important to deal with discipline and grievance issues fairly and effectively it is even more important to look at ways of preventing problems arising in the first place. Well thought out... more information   send enquiry

It is every manager's responsibility to ensure that members of their team attain required standards. However there may be times when individual members of the team are not meeting the standards. Man... more information   send enquiry

It is every manager's responsibility to ensure that members of their team meet required standards. However, there may be occasions where individual members of the team are not meeting these standards... more information   send enquiry

Mentoring is becoming one of the fastest growing forms of personal development. It conveys the procedures and nature of the organisation to a new member of staff far more than any formal training cou... more information   send enquiry

The role of the leader is to create the conditions where people are able to undertake challenging and interesting work, have responsibility for tasks carried out, feel a sense of having achieved somet... more information   send enquiry

Many managerial roles within companies have a key responsibility to negotiate, either with employees suppliers, colleagues or representatives – both inside and outside of the organisation. A manager ... more information   send enquiry

For more information, please do not hesitate to call us on (01302) 369700, visit our website at www.premier-partnership.co.uk, or email david.smith@premier-partnership.co.uk more information   send enquiry

Violence and Aggression at Work can be a major issue All of our trainers are members of the ICM Institute of Conflict Management and abide by their strict code of conduct. This entertaining and e... more information   send enquiry

For more information, please do not hesitate to call us on (01302) 369700, visit our website at www.premier-partnership.co.uk, or email david.smith@premier-partnership.co.uk more information   send enquiry

Gives participants an overview of facets of project management and the tools and techniques used Min 5 Max 15 delegates Content What is Project Management?· Macro and Micro Project management The... more information   send enquiry

A competent, motivated and skilled workforce is essential to deliver a high quality of service. As someone who recruits for this Authority you are directly affect the delivery of this service through ... more information   send enquiry

Examine all forms of written communication (letters, reports, articles, file notes, e-mails) Through discussion & exercise explore the key elements in the preparation and presentation of effective wr... more information   send enquiry

For more information, please do not hesitate to call us on (01302) 369700, visit our website at www.premier-partnership.co.uk, or email david.smith@premier-partnership.co.uk more information   send enquiry

Preparation for an interview is key to its success. Even experienced interviewers need to map out the course of an interview. A great deal of time – both yours and the interviewee’s – can be wasted ... more information   send enquiry

For more information, please do not hesitate to call us on (01302) 369700, visit our website at www.premier-partnership.co.uk, or email david.smith@premier-partnership.co.uk more information   send enquiry

Enables managers to deal with workplace stress. We study what stress is & methods for its management. Min 5 Max 15 delegates Content Background Effects The Law & Case Studies Reducing Stress by g... more information   send enquiry

For more information, please do not hesitate to call us on (01302) 369700, visit our website at www.premier-partnership.co.uk, or email david.smith@premier-partnership.co.uk more information   send enquiry

Enables team leaders and members to recognise the kind of team they are in and what characteristics motivate and demoralise the team. Develops adaptability & ensures all are aware of the significanc... more information   send enquiry

Companies across the country miss out on thousands of pounds of business every year, through a lack of basic telephony skills. Clients who are treated with professionalism over the telephone will come... more information   send enquiry

A comprehensive workshop dealing with violence and aggression in the workplace and in the field. All trainers are members of the Institute of Conflict Management (ICM) and fulfill their Code of Condu... more information   send enquiry