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You will benefit if you have the responsibility for appraising the performance of the individuals in your team. more information   send enquiry

You will benefit if you have responsibility for developing and implementing a process for reviewing staff performance. more information   send enquiry

You will benefit if you rely on your relationship with others to achieve goals. more information   send enquiry

City & Guilds Approved Centre offering A1, A2, V1, Learning and Development Levels 3 & 4. more information   send enquiry

You will benefit if you are involved in presenting information to a group of people; you may be a manager briefing your team; a sales consultant presenting a new product or service; a candidate for a ... more information   send enquiry

You will benefit if you are required to write business reports or letters on any topic or project, formal or informal, regularly or on an ad hoc basis. more information   send enquiry

You will benefit if you need to develop high-performing teams and individuals in any discipline, procedure or skill. more information   send enquiry

You will benefit if you and your team are seeking new approaches to performance improvement, team development, change and day-to-day decisions. more information   send enquiry

You will benefit if you deal with customers face to face or on the telephone. more information   send enquiry

You will benefit if you need others to help you achieve your objectives. You will learn how to: Identify and eliminate personal and organisational barriers to effective delegation; Delegate based on... more information   send enquiry

You will learn how to: Identify and eliminate personal and organisational barriers to effective delegation; delegate based on motivation, ability and structured people development; Get into a position... more information   send enquiry

You will benefit if you need to get along with others in order to achieve a common goal. more information   send enquiry

You will benefit if you may be called upon to facilitate a successful outcome from meetings through to major events. more information   send enquiry

A 3-day, nationally-recognised programme. You will learn how to: Create a dynamic learning environment; Analyse Activities and Write Instructional Objectives which focus on Achievement and Understandi... more information   send enquiry

You will benefit if you have to deal with difficult situations for yourself or others in your team. more information   send enquiry

You will benefit if you negotiate with customers, suppliers or colleagues. more information   send enquiry

You will benefit if you are currently working or hoping to work as a manager, supervisor or team leader. more information   send enquiry

You will benefit if you are involved in designing, implementing and managing change for organisations and teams. more information   send enquiry

You will benefit if you chair or participate in meetings. more information   send enquiry

You will benefit if you regularly find yourself at any time in stressful situations which are caused by problem events or people. more information   send enquiry

You will benefit if you deliver practical skills training and coaching in the workplace; if you are involved in Training and Developing teams. more information   send enquiry

You will benefit if you are involved in identifying and planning people development. more information   send enquiry

You will benefit if you are responsible for recruiting people at any stage of the process. more information   send enquiry

Delegates who need to negotiate on a day to day basis either in sales situations or to reach mutually beneficial arrangements with staff/and other departments. more information   send enquiry

You will benefit whatever your role within the team. more information   send enquiry

You will benefit if you make or receive telephone calls on behalf of your Company. more information   send enquiry

You will benefit if you need to establish priorities; manage time better; improve general performance and effectiveness. more information   send enquiry