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A highly intensive and practical 1-day workshop that will provide line managers with the skills and confidence to conduct those normally "dreaded" Appraisal Interviews, with positive results in terms ... more information   send enquiry

To equip participants with the necessary competence and "mindset" to consistently meet and, at every possible opportunity, exceed their customers’ expectations. more information   send enquiry

A highly interactive and practical workshop that will equip participants with the necessary interpersonal, coaching and counselling skills to address poor staff performance or behaviour, and improve t... more information   send enquiry

A highly intensive 1-day workshop that will equip sales staff and supervisors with the necessary competence and attitude to maximise sales and create long-term customer loyalty. more information   send enquiry