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A custom designed learning programme, developed in-house to meet your specific needs. The workshop addresses the foundations of an effective communication and behavioural style by developing asserti... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. It is recognised that coaching is one of the most effective methods of developing people’s skills and performanc... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > What is coaching? > Differentiating the manager and coach role > Introduction to GRO... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > The essence of communication – a coding, de-coding process. > The underlying behavio... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > The purpose of Performance Management / Appraisal > Creating a balance of reviewing... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Using a four point consulting process model the programme focuses on the relationship management and behavioural... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Our customer care programmes are totally bespoke, because we believe that programmes that merely address “classi... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > The distributor – principal relationship > Criteria for choosing a distributor chann... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > Introduction of our 6 Point Plan as an overall framework > The positive behavioural ... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > The essence of communication – a coding, de-coding process. > The underlying behavio... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. As business structures change, many managers and specialists now have an internal consultant role. This trend i... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > The leader –manager model > Management process; - Define objectives - Action planni... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > Why Account Management? > Account Management definition > Account Management Model >... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > Is a meeting necessary? – What is the purpose?, can the objective be reached without... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. As more and more people work flexible working patterns, including home working, more managers now manage remote ... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > Definition of negotiation > The three approaches to negotiation – balanced, conflict... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > The purpose of Performance Management > Creating a balance of reviewing the past and... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > Introduction – the four elements of an effective presentation INTEREST, ENLIGHTENMEN... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. A modular programme, typically consisting of an initial 2 day workshop, with a follow on event of between 1– 2 d... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > What is a project? > Project model – 4 point plan – Defining, planning, implementing... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > Overview of the recruitment process > 4 point model – Planning, Preparation, Intervi... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > The leader / manager role. What is management? What is leadership? > Influencing a... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > Definition of Negotiation > The concept of the transaction equalling selling and neg... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. A key element of a sales person’s role is presenting proposals. This can range from presenting one-to-one across ... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. It is a fact that the skills and behaviour of the sales person can be the biggest differentiator a company has i... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Usually a review of your current policies and practices with regard to stress at work would take place. This wou... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typically a modular programme, consisting of an introductory 1 day workshop, followed by 2 workshops each of 2 d... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > Supplier lifecycle concept > Defining supplier selection criteria > How to work wit... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > Defining teams and teamwork > The link between effective team working and performanc... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. We appreciate the logistics problems caused by telesales staff being out of the business for protracted periods,... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > The effectiveness cycle - Getting planned, getting organised and staying focused. > ... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > Key principles; - the learning cycle, - trainer / facilitation styles - Learning s... more information   send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > The nature of communication – the coding and decoding process, the specifics of writ... more information   send enquiry