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Advanced Performance Management, unlike traditional seminars, is engaging and participative. We will give you the confidence to use your talents, whilst challenging you to put into practice new people... more information   send enquiry

An invigorating course that clearly demonstrates leadership through exciting participative exercises at WWII Codebreaking Station Bletchley Park. Prepare to be inspired and learn how to inspire you st... more information   send enquiry

This course illustrates the key role of assertiveness in achieving success as an individual and as a team. Engaging exercises demonstrate how to get the most from aggressive and reserved people by dea... more information   send enquiry

A very hands on course for those wishing to share their experience, but perhaps need some additional skills to get the most from their protégés. The delegates will walk away equipped with a mentor’s t... more information   send enquiry

This course gives a high return on investment. The delegates learn how to understand their customers and then empathise with them, instead at reacting to their behaviour. This then reduces tension, en... more information   send enquiry

Delegates learn not only the legal requirements of a manager, but also the practices needed to ensure the organisation stays out of court. This course covers the additional legal provisions introduced... more information   send enquiry

This fun and engaging breakfast briefing clearly explains the secrets of customer service and client care. Learn how to delight your customers through the excellence of customer service. Content... more information   send enquiry

This fun and engaging breakfast briefing clearly explains the secrets of Selling Professionally. Learn how to increase sales by retaining existing customers and winning new clients through excell... more information   send enquiry

Engaging from the start this breakfast Briefing clearly explains the secrets of leadership. Learn how to inspire your team through the techniques used throughout history. Contents include: *Micro ... more information   send enquiry

On completion of this course the participants will be able to: Understand the purchasing mentality Provide a professional explanation of the value of your products Employ techniques needed for effec... more information   send enquiry

Delegates learn all of the important and earnest issues regarding workplace safety and risk, through innovative & amusing exercises. Delegates apply all the necessary techniques involved in risk asses... more information   send enquiry

This course starts at the fast pace most operational managers work. Delegates reflect on decisions made during the opening exercise and experience ways of improving the management of operational situa... more information   send enquiry

This course gets to the heart of managing people. Participative exercises, cleverly demonstrate the importance of continual feedback and the place of annual appraisals. Delegates learn that all staff ... more information   send enquiry

This course supplies the perfect blend of theory and practice. The delegates leave confident after demonstrating their ability to clearly present information with high impact and in an appropriately m... more information   send enquiry

An exciting and energetic course that supplies each delegate with the tools to solve problems and the process and structure needed for continuous improvement. The hands-on practice enables them to get... more information   send enquiry

We will develop your receptionist to run things smoothly, increase sales, encourage teamwork, thus giving your enterprise a professional edge and ensuring a high client retention rate. On completion o... more information   send enquiry

An essential course for those with the responsibility of achieving sales targets & budgets. The delegates investigate various state of the art market analyses and tailor them to their own products and... more information   send enquiry

This outstanding seminar pratically demonstrates the secrets of problem solving and continuous improvement. Explore tips and techniques to solve your recurring work place problems. and deploy ... more information   send enquiry

An outstanding course that demonstrates the interaction between change & strategy. Delegates understand strategy through engaging & participative exercises, then prepare a strategy for their own organ... more information   send enquiry

stress WHAT STRESS Kids back to school? You back from your Summer Holidays? Year End Targets Looming? Autumn is one of the most stressful months of the year... and stress, costs YOU lots. The easies... more information   send enquiry

This fun packed course, delivers serious messages and lets delegates assess their own nature and performance in a team & meetings, in a non-threatening way. This is a great way to motivate and bind a ... more information   send enquiry

The most fundamental and important personal improvement is to successfully manage yours and others time. This leads to savings and excellence in all areas of work and home life. This course also enabl... more information   send enquiry

Undoubtedly the best train the trainer course on the market. This 3 day course has been designed to supply knowledge and skill to professional trainers and an understanding to other training professio... more information   send enquiry