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Professional skills training in how to effectively mediate disputes, conflicts and complaints within a team or group within an organisation. This course is offered as a public course by PMR Ltd or as... more information   send enquiry

Effective skills training in managing every day conflict situations for anyone who manages people. Communication skills to de-escalate negative feelings, to get to the issue and positively problem sol... more information   send enquiry

Aware and highly practical skills training for women of all management levels on how to manage aggressive situations, how to de-escalate conflict or verbal attack, how to remain professional and in yo... more information   send enquiry

Excellent skills training in-house for all levels of staff - 2 days Course includes how to manage every day conflicts and complaints, what workplace mediation is and how it can best be used, practica... more information   send enquiry

Excellent practical skills training for staff, managers, team leaders, supervisors in how to manage every day work conflicts and difficulties effectively and positively more information   send enquiry

Excellent communication skills training in how to deal with difficult relationships in the workplace. Reframing inflammatory language and getting to the issues....Skills to defuse stressful or aggress... more information   send enquiry

Excellent 2 day in-house training for all levels of staff - in how to manage stress effectively and how to deal with conflicts and differences in the workplace. more information   send enquiry

Excellent 2 day in-house training for all levels of staff - in how to manage every day work stress effectively and how to deal with conflicts and differences in the workplace. Practical skills in posi... more information   send enquiry

One day excellent introduction on how best to use workplace mediation for bullying or harassment complaints. Includes up tp date information on what workplace mediation is, its structure and principle... more information   send enquiry

Mediation and effective conflict management skills for managers and personnel of all levels. Includes up to date communication skills to de-escalate every day conflicts, complaints and difficulties. E... more information   send enquiry

Train to be a Workplace Mediator - with this six-day professional skills training (in two units of 3 days each) offered as a public course every year (in London and in Derbyshire) or as in-house train... more information   send enquiry

Very useful one-day on ''Introduction to Workplace Mediation'- what it is, the six step structure, principles and how best to use within an organisation (also showing footage from PMR video of real li... more information   send enquiry

Highly effective and practical training on how to manage stress levels as a manager and still enjoy the work and achieve results. Suitable for all management levels and can be a one or two day in-hous... more information   send enquiry

2 day in-house training for all staff and those on front line Includes effective skills training and role-plays in how to defuse aggressive situations, up to date comunication skills to de-escalate an... more information   send enquiry