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Provides delegates with the knowledge and skills required to coach and assess on a one to one basis in the workplace, which will also prepare them for progression in to the NVQ framework more information   send enquiry

Provides delegates with the knowledge and skills required to coach and assess on a one to one basis in the workplace, which will also prepare them for progression in to the NVQ framework more information   send enquiry

Learn how to pass your ECDL, using a Computer Based Training Disk. Learn from home, the office, anywhere where you have access to a computer which has sound and a CD ROM. When you are ready, take an ... more information   send enquiry

For anyone who needs to understand both practical and employment law requirements. more information   send enquiry

Designed for those responsible for, or who may become responsible job instructions to individuals or small groups more information   send enquiry

Designed to enable managers to use performance appraisal as a continuous and integrated part of their leadership role. The focus will be on the skills involved in the entire appraisal process, includi... more information   send enquiry

Level 2 qulaification aimed at those who are concerned with the routine aspects of procurement. Level 3 qualification is aimed atthose who participate in the procurement function, perhaps with supervi... more information   send enquiry

This programme is for anyone making a presentation to a small or large group who need to develop confidence and presentation style in a structured manner more information   send enquiry

This highly practical course is designed to enhance the skills needed to deal with telephone calls, visitors and callers in a professional and effective manner more information   send enquiry

Designed for satff in direct contact with external Customers and support staff who provide a service to their internal Customers across other departments more information   send enquiry

Designed for those who need to scrutinise their current interviewing techniques and practice the skills of selection more information   send enquiry

This programme looks at the cause and effects of stress as well as mechanisms to help minimise its effect more information   send enquiry

Introduction to Supervision for potential or newly appointed Supervisors/Team Leaders. Outline; role of supervisor/team leader, demands and constraints.Effective Communication. Managaging People. Lega... more information   send enquiry

To equip participants wwith the skills and planning techniques to best utilise time more information   send enquiry

Designed for any individuals who wish to improve their performance at the interview itself. more information   send enquiry