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This Joint Export Training Standards course aims to assist delegates to: Make an informed choice of preferred method of importing Select a forwarding/clearing agent Evaluate source country risk Selec... more information   send enquiry

To provide you with an opportunity to understand the key role that assertive behaviour has in building effective working relationships & in achieving results in the workplace. Topics covered include:... more information   send enquiry

HM Revenue and Customs are inviting applications from those involved with international trade with a view to granting Authorised Economic Operator status from early 2008 Why is AEO being introduced? ... more information   send enquiry

Organisations need employees to perform because they want to. Maintaining a supportive culture helps the retention of good staff. Many companies employ outside coaches to work with senior executives b... more information   send enquiry

Understand the communication styles of clients to improve sales performance How your Communication style impacts your Presentation Process Recognise how communication impacts how we handle questions ... more information   send enquiry

Practical help in getting your message right and getting it across to your staff, customers, the public and the media. Delegates will also get help in topping up their communication skills. • Underst... more information   send enquiry

Topics convered in this course include: Classes of dangerous goods, classification/packing/labelling Duties of Consignor, Carrier, Packer, Loader and Carrier Segregation of dangerous goods Limited qua... more information   send enquiry

Dealing with difficult or sensitive staff issues takes time and impacts on the success of your business. However, dealing effectively with staff issues produces positive dividends for your company in ... more information   send enquiry

Make better use of your time to deal with increasing workloads, tight deadlines & constant interruptions & gain greater control of your life. Topics Covered: Define through prioritisation what you sh... more information   send enquiry

This course aims to assist delegates to: • Understand the main aspects of UK and European employment legislation which you should be aware of including discrimination, diversity, contract workers and... more information   send enquiry

Accredited by The Institute of Export and designed for more experienced exporters requiring a refresher course or updating in the latest procedures or those who've attended the “INTRODUCTION TO EXPORT... more information   send enquiry

Gain a greater understanding of why a company operates in such a way, and how all individuals can have an influence on the business as a whole Reports & accounting terminology Planning & budgeting Ta... more information   send enquiry

“Leadership is a social process in which one individual influences the behaviour of others without the use or threat of violence.” Topics covered include: Manager or Leader – is there a difference? F... more information   send enquiry

Good presentation skills are vital in communicating ideas & for influencing others to follow your direction. Good presentation skills reward you for the rest of your life. Topics Covered: Prepare and... more information   send enquiry

In this highly interactive workshop delegates will discuss the traditional methods for the sales approach, their outcomes and what they can do to obtain greater success. • Learn the conduct of a sale... more information   send enquiry

Why do companies need credit control? An overview of credit control, and where it fits in an organisation’s ‘Money Merry Go Round’ Minimise bad debts,overdues & the risk Credit Control – structured ac... more information   send enquiry

• Understand who our Customers are, internal and external • Understand the fundamentals of good Service – a 14 point guide • Focus on traditional roles of Reception staff and areas • Meet and Greet, l... more information   send enquiry

Provides an overview of the terminology, definitions and processes used by most marketers in their day-to-day working activity. The topics covered will be marketing planning and the 7 Ps. Price, Place... more information   send enquiry

This course aims to assist delegates to: Complete EC and Arab Certificate of Origin applications via the internet Complete supporting documentation electronically e.g. invoices and packing lists to se... more information   send enquiry

This course will use a basic model that's been around for years & isn't well known. Will identify reasons why decisions often don’t work & ways to overcome them. Learn the unique Managing Meetings Sys... more information   send enquiry

This Joint Export Training Standards course aims to assist delegates to: Understand options for international trade payments Understand terminology, structure, dynamics and content of Letters of Cred... more information   send enquiry