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As a result of the workshop, you will improve your ability to: plan and prepare negotiations, adapt your approach to others, develop creative use of concessions and demands, handle deadlock and tricky... more information   send enquiry

What makes people want to achieve? The ability to motivate is a key management skill. The objectives of this workshop are to examine the factors that motivate people, look at each team leader’s respon... more information   send enquiry

The overall aim of the workshop is to explore ways to build stronger relationships with customers. You will learn about buying chains and influences within companies. We explore individual communicati... more information   send enquiry

Improve the effectiveness of your selection decisions by develop techniques to uncover evidence of each candidate’s true competence. You will learn how to identify the competencies and behaviours you... more information   send enquiry

Through role play and a series structured exercises you will learn how to develop confidence in dealing with conflict effectively. The workshop will raise your awareness of the drivers that lead to co... more information   send enquiry

This workshop will provide you with a framework, upon which you can develop a strategy for growth, assess the viability of the strategy and put it into practice. The sessions are very practical, based... more information   send enquiry

Through a series of structured exercises and role play you will raise your awareness of your individual drivers and the implications for working in a team and for managing others. You will learn how ... more information   send enquiry

This workshop introduces they key tools and techniques to assess salespeople's performance. We focus on they key sales behaviours that you expect from your people and explore the best methods to meas... more information   send enquiry

Report writing can be a chore. This workshop introduces the elements of a good report and shows participants how they can use them to create documents that meet the needs of their reader. We follow th... more information   send enquiry

By the end of this workshop you will have learnt and practised how to prepare and conduct a call with impact and personality. You will learn about questioning, matching benefits, closing and overcomin... more information   send enquiry

This workshop will help you develop the skills required to help people work in groups. You will learn how to understand the role of group processes in behaviour and the impact of the group’s perceptio... more information   send enquiry

This workshop gives a layman's perspective on the mysteries of finance. Starting with an introduction to the Report and Accounts, participants will learn how to understand a business using its numbers... more information   send enquiry

This introductory workshop is aimed at those who wish to understand the skills of a good negotiator. Experienced salespeople will find it a useful refresher. You will be taken through a series of real... more information   send enquiry

You will learn to recognise the benefits to the organisation and to the manager of giving and receiving constructive feedback. We practice reinforcing and corrective feedback in a series if real life ... more information   send enquiry

By the end of this workshop you will be able to: Explain when and how to use effective influence behaviours Plan and influence situations Determine the best influence behaviour based on the situation ... more information   send enquiry

Aimed at new sales people, this workshop helps you get to grips with the basic principles of selling. You will learn how identify the key areas of the sales process. You learn practical skills and tec... more information   send enquiry

We explore the main reasons why clients reject salespeople. We isolate the main objections faced and develop ways of overcoming them New skills are reinforced by role play, demonstration and feedback.... more information   send enquiry

This workshop is aimed at anyone who needs to get to grips with the techniques needed to effectively sell face to face. You will learn how to build rapport with customers and produce a persuasive pre... more information   send enquiry

As a result of the workshop, you will improve their ability to: Realistically analyse the status of each account Map the key decision influences Develop a range of strategies Understand the factors th... more information   send enquiry

This workshops develops skills in personal management and planning. Participants are ltaken through a series of exercises building skills in long and short term planning; assertiveness; and managing w... more information   send enquiry

This workshop is aimed at anyone that needs to plan, prioritise and deal with others in the workplace. This practical workshop looks at the problems people have managing their own workload. We examine... more information   send enquiry

This workshop introduces a structured approach that moves away from superficial questions and towards questions that really uncover needs Through structured exercises and role play we focus on the em... more information   send enquiry

this workshop you will learn how to prepare for a meeting so that all involved are clear about their role and their aims. You will acquire and develop a range of interpersonal skills to keep control o... more information   send enquiry

This workshop isolates the key factors that sell on paper and shows how the theory is put into practice. You will learn how to plan and develop persuasive sales letters. We look at ways to get started... more information   send enquiry

By the end of this workshop you will learn how to identify and analyse an opportunity and close a complex sale. We learn how to build relationships with key influences within the customer's organisati... more information   send enquiry

In this highly participative workshop you will examine different approaches to different types of buyer. You will find ways of identifying different buyer types, examine your own sales 'style' and loo... more information   send enquiry

By the end of the workshop you will improve your ability to identify the key influences in an account's decision making process and devise an action plan to handle accounts. You will be guided throug... more information   send enquiry

You will learn a step by step process to run an effective training session. We find ways of identifying training needs and introduce the different ways that people learn. We explore your personal styl... more information   send enquiry

Facilitated by an expert in life sciences publishing, this workshop guides marketers through the maze of media options. We explore the strengths, weaknesses and advantages of the key players. Marketer... more information   send enquiry

The workshop is built around a series of case studies. Key topics covered include: The role of marketing in business PEST factors and their influence on strategy The 4 Ps of the Marketing Mix Product ... more information   send enquiry

You will gain insights into the strategic mechanisms that affect day to day business activities. By the end of this session you will be able to make better-informed decisions about the business you ar... more information   send enquiry

Coaching is a key management competence. The workshop begins by exploring different learning styles. We move on to explore ways to identify coaching opportunities and how to set them up. Participants ... more information   send enquiry

What makes a good proposal? This workshop introduces four key stages that take you to the best proposal. We focus on: getting the basics right, planning, style, presentation and polishing. Through str... more information   send enquiry

The objective of this workshop is to develop the communication skills of experienced managers. You will improve your understanding of the way their behaviour affects and is affected by others. You wil... more information   send enquiry