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Core workshop to identify the main requirements for those involved in the documentation of procedures. Delegates will achieve understanding of the approach to procudure writing and practical experien... more information   send enquiry

This course is for delegates who are positioning themselves as internal agents of change. As a continuation to Internal Consultancy Skills, this course allows delegates to establish and practice the i... more information   send enquiry

This practical course will provide a platform of skills and knowledge to assist delegates in becoming more proactive consultants within their organisations. They will be able to offer all the benefits... more information   send enquiry

A core workshop for Team Leaders and Managers to drive an improve Operations Front Line Performance more information   send enquiry

This practical course is designed for managers and supervisors who wish to improve business processes within their departments and are required to facilitate and manage a process improvement project. ... more information   send enquiry

This workshop event that provides an overview of the eg approach to process measurement. It is suited to all managers and professionals who wish to measure business processes and/or facilitate and ma... more information   send enquiry

Interactive workshop for Senior Managers to understand current practices and develop clear strategies for sustaining best practice in Operations Front Line Performance more information   send enquiry