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Suitable for anyone who needs to learn new information quickly and effectively in order to succeed professionally and personally. The only constant is change. Those individuals and businesses which w... more information   send enquiry

Suitable for new, recent or intending Microsoft Access 2000 programmers who need a good understanding of the features available in the VBA language. This programme will help participants to become pr... more information   send enquiry

Suitable for new, recent or intending Microsoft Access 2002 programmers who need a good understanding of the features available in the VBA language. This programme will help participants to become pr... more information   send enquiry

Suitable for anyone who needs to learn the basic skills necessary to start using Microsoft Access. The primary objective of the programme is to introduce users to the basic operations of Access. more information   send enquiry

Auitable for users who want to develop their understanding of Microsoft Access and gain experience in designing tables, simple queries, forms and reports. The primary objective of the programme is ... more information   send enquiry

Suitable for new, recent or intending Microsoft Access 2003 programmers who need a good understanding of the features available in the VBA language. This programme will help participants to become pr... more information   send enquiry

Suitable for new, recent or intending Microsoft Access 97 programmers who need a good understanding of the features available in the VBA language. This intensive programme is designed to introduce ne... more information   send enquiry

Suitable for anyone who needs to learn the basic skills necessary to start using Microsoft Access. The primary objective of the programme is to introduce a user to the basic operations of Access. more information   send enquiry

Suitable for users who want to develop their understanding of Microsoft Access and gain experience in designing tables, simple queries, forms and reports. The primary objective of the programme is ... more information   send enquiry

Suitable for anyone, regardless of experience or background, who wants to gain an understanding of the principles of Project Management as laid down in the Association of Project Manager’s Body of Kno... more information   send enquiry

Suitable for anyone working in project management in any industry who wishes to gain the recognised APMP professional qualification. The APMP Qualification is an intensive five-day foundation profess... more information   send enquiry

Suitable for those who wish to learn how to carry out an effective staff appraisal or wish to learn new appraisal techniques. Appraisals are vital for assessment, improvement and motivation of staff ... more information   send enquiry

Suitable for anyone who wishes to be more assertive in their communication and relationships with others. This programme encourages individuals to apply a range of methods to invoke more assertive be... more information   send enquiry

For Managers or team leaders who are responsible for managing staff remotely.This programme helps managers to support their remote teams by examining their staff’s experience and levels of self motiva... more information   send enquiry

For managers or team leaders who are responsible for managing staff remotely. This programme helps managers to support their remote teams by examining their staff’s experience and levels of self mot... more information   send enquiry

Suitable for newly appointed or existing managers or leaders of Call Centres. Call Centre Management requires a variety of skills to ensure effective customer service and delivery of corporate goals.... more information   send enquiry

Suitable for those wishing to explore openings and career opportunities which and who believe that work should be interesting, enjoyable and progressive. This programme is designed specifically to ra... more information   send enquiry

For team leaders or first line managers who already have a management qualification or several years experience. This is a nationally-recognised Certificate issued by the Institute of Leadership and... more information   send enquiry

Suitable for managers and staff involved in making low volume, high value, sales to clients or prospects when a sophisticated level of client awareness means they need to demonstrate value and contrib... more information   send enquiry

Suitable for Individuals who have become “internal consultants” within their own organisation, or whose role has taken them away from a traditional support or client selling function into a more “valu... more information   send enquiry

Suitable for anyone who needs to understand, manage and prevent the development of situations involving aggression and conflict. This programme gives greater insight into human behaviour, identifying... more information   send enquiry

Suitable for managers and staff involved in sales presentations designed to increase business with new prospects or existing clients. It is particularly appropriate where organisations are involved i... more information   send enquiry

This programme introduces individuals to varied tools and techniques designed to help think through business issues creatively and innovatively. Participants will be introduced to rational and logica... more information   send enquiry

Suitable for those who want to learn the basics of report design using Crystal Reports. Users must have a proficient knowledge of Windows. This programme is designed for the novice Crystal Reports us... more information   send enquiry

Suitable for users who want to broaden their basic report design skills using Crystal Reports 9. The primary objective of this programme is to provide participants with a practical based programme to... more information   send enquiry

Suitable for anyone who is new to a role that involves telephone communication with customers. The customer could be internal (colleagues and staff) or external (clients and the general public). Th... more information   send enquiry

Suitable for anyone who communicates with internal and/or external customers and provides a service to them. This involves both face to face and telephone communication. This programme is designed sp... more information   send enquiry

Suitable for any manager involved in dealing with employees’ disciplinary or grievance situations. Participants will gain a practical overview of relevant legislation and best practice in dealing wit... more information   send enquiry

Suitable for anyone whose work requires them to talk to the media – whether it is publicising good news or carrying out “damage limitation” to control bad news. This programme offers an insight into ... more information   send enquiry

Suitable for new or prospective web designers who want to use Macromedia Dreamweaver to create web sites. Dreamweaver MX Level 1 will introduce participants to the basics of the Macromedia Dreamwea... more information   send enquiry

Suitable for web designers or prospective web designers with any level of experience who want to use Dreamweaver's advanced features to create complex web sites efficiently. Dreamweaver MX Level 2 wi... more information   send enquiry

The European Computer Driving Licence (ECDL) endorsed by the British Computer Society (BCS), is the world’s leading IT skills standard. It enables users to demonstrate and gain certification for their... more information   send enquiry

Suitable for anyone at any level – this programme will provide universal life skills. This programme is designed to help individuals communicate in a more positive and assertive manner. It demonstrat... more information   send enquiry

For anyone who is part of a team and recognises the need to delegate more so they can concentrate on their own personal and departmental development. This intensive programme offers real practical too... more information   send enquiry

Suitable for anyone new to the sales function, or those with some experience but without formal training in selling. This programme is for the sales person who may not have attended courses outside t... more information   send enquiry

Anyone who works with people and wishes to develop their skills in handling the emotional climate of their workplace. In an age of increasing uncertainty and change, businesses are realising the impo... more information   send enquiry

Suitable for HR and personnel managers or any manager involved in the recruitment and management of staff. Legal constraints on employers are increasing and becoming more complex. Therefore, it is e... more information   send enquiry

Suitable for anyone who is required to analyse training needs and implement effective evaluation of training. Evaluation is an essential part of measuring the impact of any organisation’s learning an... more information   send enquiry

Suitable for users with no previous experience in using Microsoft Excel. The primary objective of the programme is to introduce users to the basic operations of Excel. more information   send enquiry

Suitable for users with some experience in working with Microsoft Excel wanting to broaden their knowledge. The primary objective of the programme is to broaden users’ knowledge of Excel’s more advan... more information   send enquiry

Suitable for users beginning to work with Microsoft Excel worksheets. The primary objective of the programme is to introduce users to the basic operations of Excel. more information   send enquiry

Suitable for users with some experience in working with Microsoft Excel wanting to broaden their knowledge of the program. The primary objective of the programme is to broaden users’ knowledge of Exc... more information   send enquiry

Suitable for existing Microsoft Excel power users who wish to use Visual Basic to develop more sophisticated applications. This programme has been specially designed for advanced users who want to e... more information   send enquiry

Suitable for Managers, executives and those wishing to improve performance, maximise potential, take responsibility for their own learning and enhance their managerial capability. In the face of the... more information   send enquiry

This programme gives anyone who wants to develop their role as a manager or consultant the skills and techniques to be able to facilitate teams in the business environment. Participants will understa... more information   send enquiry

For anyone with limited financial knowledge wishing to understand the financial implications of their day to day decisions. This programme provides an effective opportunity for people to discuss, unde... more information   send enquiry

Web designers or prospective web designers who want to create, modify, and optimise graphics for use on web sites using Macromedia Fireworks. On completion of this programme, participants will be abl... more information   send enquiry

Suitable for web designers or prospective web designers who want to use the advanced features of Fireworks MX to create and edit web graphics and pages. This is a hands-on programme that trains you i... more information   send enquiry

Suitable for people with little or no experience creating Flash animations, who want to create animations using Macromedia Flash MX. Flash MX Level 1 is a hands-on programme that introduces the basic... more information   send enquiry

This programme is intended for participants with some experience creating Flash animations, who want to build more efficient, optimised animations that allow for greater user interactivity. In the Fl... more information   send enquiry

Suitable for users with little or no experience of FrontPage, who have a requirement to create and manage a web site. The primary objective of the programme is to present the basic operations of Fron... more information   send enquiry

Suitable for users wishing to learn additional, more advanced features of FrontPage. The primary objective of the programme is to broaden a user’s knowledge of FrontPage. more information   send enquiry

Suitable for users with little or no experience of FrontPage, who have a requirement to create and manage a web site. The primary objective of the programme is to present the basic operations of Fron... more information   send enquiry

Suitable for users wishing to learn additional, more advanced features of FrontPage. The primary objective of the programme is to modify existing pages and webs by creating a splash screen, frames, f... more information   send enquiry

Suitable for users with little or no experience of FrontPage, who have a requirement to create and manage a web site. The primary objective of this programme is to present the basic operations of Fro... more information   send enquiry

Suitable for users wishing to learn additional, more advanced features of FrontPage. The primary objective of the programme is to modify existing pages and webs by creating a splash screen, frames, f... more information   send enquiry

Suitable for anyone with responsibility for managing a project or working in a project team. This programme gives detailed and practical guidance on how to plan, organise and control projects effecti... more information   send enquiry

Suitable for anyone wishing to understand the causes of stress and how to reduce the effect of stress both in the workplace and at home. We all experience stress in the challenges of work, and the da... more information   send enquiry

Suitable for anyone who needs to gain a good basic working knowledge of the latest health and safety regulations. It also explains that everyone has a contribution to make towards health and safety in... more information   send enquiry

Suitable for Senior managers who have to read and digest information in order to present it at Board level. They are likely to have been already attended speed reading, report writing and presentation... more information   send enquiry

This programme provides managers with the skills necessary to become effective, motivational and inspirational leaders. Participants will acquire leadership skills essential for managing performance ... more information   send enquiry

Suitable for anyone involved in the interviewing and selection process for new staff. This programme will combine the implementation of a recruitment strategy and process and provide the opportunity ... more information   send enquiry

Suitable for anyone embarking on a career in HR or with HR responsibilities. This programme aims to provide a comprehensive overview of a range of HR topics affecting organisations. Participants wil... more information   send enquiry

To enable newly appointed managers and team leaders to develop a range of skills, which can be used to maximise the performance of their people. more information   send enquiry

Suitable for anyone with responsibility for media and public relations, including agency and marketing executives, press officers, project managers and marketing and personal assistants. Responsible ... more information   send enquiry

Suitable for any people from a non-marketing background, who need to gain an overall understanding of the subject and who need to apply practical marketing solutions in their day to day work. The prog... more information   send enquiry

For anyone wishing to gain an understanding of the benefits of NLP (Neuro Linguistic Programming) and how it can be applied in the workplace. more information   send enquiry

Suitable for anyone with responsibility for media and public relations, including agency and marketing executives, press officers, project managers and marketing and personal assistants. Responsible ... more information   send enquiry

Suitable for anyone working in a project environment and intending to use Microsoft Project as a component of their project management process. This programme gives an introduction to the project man... more information   send enquiry

Suitable for anyone who is required to carry out Training Needs Analysis. Research indicates an increased need for organisations to carry out effective learning and development to deliver learning st... more information   send enquiry

For those aspiring towards or already established in a management or supervisory role. This programme leads to the Introductory Certificate in First Line Management awarded by The Institute of Leader... more information   send enquiry

Suitable for anyone who wants to build on his or her ability to persuade, sell and maintain customer loyalty. A long-term customer relationship is the ultimate goal for any professional sales person.... more information   send enquiry

Suitable for anyone who leads or participates in formal or informal meetings and wishes to make them more productive and successful. This programme is designed to provide guidelines and essential ski... more information   send enquiry

Suitable for anyone who leads or participates in formal or informal meetings and wishes to make them more productive and successful. This programme is designed to provide guidelines and essential ski... more information   send enquiry

Effective organisational change programmes rely upon successful implementation. This programme will help to increase awareness, provide the skills to gain buy-in to change programmes and generate a m... more information   send enquiry

Suitable for Managers, leaders, supervisors or anyone who deals with difficult people in the work environment. This programme will provide participants with a greater insight into why people are diff... more information   send enquiry

Suitable for Managers, supervisors and employees who wish to explore the subject of diversity awareness and management in a safe training environment. This programme provides an opportunity to discus... more information   send enquiry

Suitable for anyone with time related issues, or who may be stressed, disorganised or frustrated at the “lack” of time they encounter. An intensive and time efficient programme that aims to offer rea... more information   send enquiry

Suitable for people who are involved in any aspect of marketing communications, who want to improve their understanding of the subject and improve the standards of marketing communications within thei... more information   send enquiry

Suitable for all support and non-sales staff who deal with customers either in a support, consulting or delivery capacity. This programme is designed to help participants focus on client issues and u... more information   send enquiry

For managers from any discipline who are preparing for, or already established in, a senior and strategic management position and who wish to learn, revise or develop new management techniques. This... more information   send enquiry

Suitable for Managers and others with the responsibility of mentoring individuals in order to develop and improve their performance. Participants will learn a range of skills that will aid in promot... more information   send enquiry

Suitable for anyone who needs to improve their memory in order to learn more effectively. Participants in this programme will study a range of strategies and techniques for mind mapping and achieving... more information   send enquiry

Suitable for anyone who is responsible for recording minutes of meetings and noting important action points as part of their role. Good minute-takers are worth their weight in gold. Minute-takers c... more information   send enquiry

Suitable for users with little or no previous experience in using Outlook. The primary objective of the programme is to present the basic operations of Outlook. more information   send enquiry

Suitable for users aiming to broaden their knowledge of Outlook and learn more advanced features of the program. The primary objective of the programme is to give users’ a more in-depth understandin... more information   send enquiry

Suitable for users with little or no previous experience in using Outlook. The primary objective of the programme is to present the basic operations of Outlook. more information   send enquiry

Suitable for users aiming to broaden their knowledge of Outlook and learn more advanced features of the program. The primary objective of the programme is to give users a more in-depth understanding ... more information   send enquiry

Suitable for users with little or no previous experience in using Outlook. The primary objective of the programme is to present the basic operations of Outlook. more information   send enquiry

Suitable for users aiming to broaden their knowledge of Outlook and learn more advanced features of the program. The primary objective of the programme is to give users’ a more in-depth understandin... more information   send enquiry

Suitable for Managers and HR Professionals who wish to develop their teams’ full potential, enabling their staff to exceed even their own personal expectations. Managers and HR professionals need to... more information   send enquiry

Suitable for people with little or no Photoshop experience, who are working in or involved with the graphic arts or desktop publishing fields. In this programme, participants will learn to use severa... more information   send enquiry

Suitable for people with little or no Photoshop experience, who are working in or involved with the graphic arts or desktop publishing fields. In this programme, participants will learn to use severa... more information   send enquiry

Suitable for people with little or no Photoshop experience, who are working in or involved with the graphic arts or desktop publishing fields. In this programme, participants will learn to use severa... more information   send enquiry

Suitable for People with little or no Photoshop experience, who are working in or involved with the graphic arts or desktop publishing fields. In this programme, participants will learn to use severa... more information   send enquiry

Suitable for participants who wish to learn the more advanced features of Microsoft PowerPoint. The primary objective of the programme is to broaden users’ ability to use the more sophisticated featu... more information   send enquiry

Suitable for participants who wish to learn the more advanced features of Microsoft PowerPoint. The primary objective of the programme is to broaden users’ ability to use the more sophisticated featu... more information   send enquiry

Suitable for existing Microsoft Excel power users who wish to use Visual Basic to develop more sophisticated applications. This programme has been specially designed for advanced users who want to e... more information   send enquiry

Suitable for participants who wish to learn the more advanced features of Microsoft PowerPoint. The primary objective of the programme is to broaden users’ ability to use the more sophisticated featu... more information   send enquiry

Suitable for anyone needing to make presentations - preferably with some prior knowledge of Microsoft PowerPoint. This programme has been designed to give participants the skills to transmit facts, ... more information   send enquiry

Suitable for anyone who has to deliver professional presentations as part of their role or individuals who have had limited or no formal training on this subject. This programme is designed to provid... more information   send enquiry

Suitable for Senior Management teams, especially those responsible for managing organisational change effectively and looking for an effective project management method. This programme will help par... more information   send enquiry

Suitable for anyone involved in project work needing a basic understanding of PRINCE2™ up to the standard of the PRINCE2™ Foundation examination. Advice is available from our Project Specialists for t... more information   send enquiry

Sutable for anyone involved in project work needing a good understanding of PRINCE2™ up to the standard of the PRINCE2™ Practitioner examination, and who may wish to take the Registered PRINCE2™ Pract... more information   send enquiry

Suitable for anyone needing to take or re-take their PRINCE2™ Practitioner exam or wishing to take the PRINCE2™ Practitioner Re-Registration examination and anyone who has taken WWP’s PRINCE2™ Foundat... more information   send enquiry

Suitable for anyone new to projects or requiring a clear understanding of the background, structure, suitability and how to apply the PRINCE2™ methodology and anyone expected to play a role in or arou... more information   send enquiry

Suitable for Microsoft Outlook users who feel that their management of time needs improving. The way in which you use your time has a major impact on the achievement of your personal and business goa... more information   send enquiry

For managers and those having attended introductory management programmes who wish to enhance their management qaulitie and gain a series of skills to biuld confidence and improve effectiveness in any... more information   send enquiry

Suitable for users who want to learn how to create a basic project schedule with tasks and task relationships. The primary objective of the programme is to introduce a user to the basic operations of... more information   send enquiry

Suitable for users who have completed the Project 2002/2003 Level 1 Programme or have equivalent knowledge. The primary objective of the programme is to broaden a user's knowledge of Microsoft Projec... more information   send enquiry

Suitable for users who want to learn how to create a basic project schedule with tasks and task relationships. The primary objective of the programme is to introduce a user to the basic operations of... more information   send enquiry

Suitable for users who have completed the Project 98/2000 Level 1 Programme, and wish to expand their knowledge. The primary objective of the programme is to broaden a user's knowledge of Microsoft ... more information   send enquiry

Suitable for people who are required to make sure that their organisation’s written materials are error-free, before they are circulated inside or outside the organisation. This programme is designe... more information   send enquiry

Suitable for professional and prospective layout designers and technicians with any level of experience, but with little or no experience using QuarkXPress, who need to learn to use QuarkXPress to lay... more information   send enquiry

Suitable for novice or junior level designers, who know the basics of QuarkXPress, but want to learn how to use it more effectively. They should already have a basic understanding of layout techniques... more information   send enquiry

Suitable for anyone involved in project work needing an in depth understanding of PRINCE2™ up to the standard of the PRINCE2™ Practitioner examination, In particular, Project Managers, Team Leaders an... more information   send enquiry

Suitable for anyone who wants to improve their ability to write letters and reports using Microsoft Word. This programme offers detailed guidance to increase effectiveness in both writing reports and... more information   send enquiry

Suitable for anyone who needs to improve their written communication style and technique. This programme gives participants the skills to write persuasive and coherent reports, help them to organise ... more information   send enquiry

Suitable for Managers with operational and strategic responsibility and those involved in planning and implementing key projects within an organisation. This programme provides a clear understandin... more information   send enquiry

Hire a room at one of our Learning and Development Centres for business meetings and seminars, private learning and development events or assessment centres. We will equip each room to your specific r... more information   send enquiry

Suitable for Sales Managers, newly appointed Sales Managers and those expecting to be appointed to a Sales Management role in the near future. This programme ensures that Sales Management is approach... more information   send enquiry

Suitable for anyone who wants to project themselves positively in a variety of situations and help them feel more confident when dealing with people at all levels. Image and self-projection are two ... more information   send enquiry

Suitable for People who regularly have to read material as a significant part of their everyday work. It is for all those who need to absorb written information quickly and efficiently. In spite of t... more information   send enquiry

Suitable for Directors and senior managers who want to ensure that projects are managed effectively. This programme enables participants to ensure that all project work is selected, prioritised and m... more information   send enquiry

Suitable for managers and executives who need to know how to construct a marketing strategy for their organisation. This programme is designed to give managers from all disciplines an understanding o... more information   send enquiry

Suitable for any Sales Executive or Account Manager involved in complex sales where there may be several people involved in the decision process. It will also apply to anyone selling at Senior Executi... more information   send enquiry

Suitable for middle and senior managers wishing to develop new techniques to provide a focus for strategic business planning and management within their organisation. This practical, hands-on program... more information   send enquiry

Suitable for managers and team leaders who need to negotiate effectively with colleagues, clients or others. It is equally useful for those who currently negotiate or those who are new to negotiating... more information   send enquiry

One of the hardest moves to accomplish is the transition from being a team member to being a team leader Individuals in a supervisory role are no longer on equal terms with their peers and have to ea... more information   send enquiry

For managers and team leaders who need to provide an appropriate style of leadership for today’s less formal management structures. In today’s competitive business climate, successful organisations... more information   send enquiry

Suitable for those wishing to gain a thorough understanding of how effective teams are formed and maintained. Teams carry out most tasks in a modern business. As the ability to work as a team is vita... more information   send enquiry

Suitable for managers or those who are required to coach and develop people as part of their role. Effective management not only depends on leading from the front but also advising and developing peo... more information   send enquiry

Suitable for all managers and employees who need to influence those around them, especially when handling change or new initiatives and projects. This programme gives participants the opportunity to ... more information   send enquiry

Suitable for anyone new to training, existing trainers who require a refresher course and managers who have accepted some training responsibility as a secondary role. Many people become trainers bec... more information   send enquiry

Building on fundamental trainer skills this is an ideal follow up to Train the Trainer Level One. It would also be beneficial for anyone who is more experienced in delivery, but wishes to expand on th... more information   send enquiry

Suitable for participants with little or no experience using Visio 2002 Professional, and who need to learn the basics. In this programme, participants will learn fundamental skills while creating ... more information   send enquiry

Suitable for people who know the basics of Visio 2002, but want to learn how to use the application more effectively. In this programme, participants will expand on the knowledge you gained in the Vis... more information   send enquiry

Suitable for participants with little or no experience using Visio 2003 Professional and need to learn the basics. In this programme, participants will learn fundamental skills while creating sever... more information   send enquiry

Suitable for participants who know the basics of Visio 2003, but want to learn how to use the application more effectively. In this programme, participants will expand on the knowledge gained in the ... more information   send enquiry

Suitable for users with little or no previous experience in using a word processing application. The primary objective of the programme is to present the basic operations of Word. more information   send enquiry

Suitable for participants with basic Microsoft Word 2003 skills who are aiming to broaden their knowledge. The primary objective of the programme is to broaden users’ knowledge of Word’s more advance... more information   send enquiry

Suitable for users with experience in working with Microsoft Word aiming to broaden their knowledge of the program with a specific focus on macros. The primary objective of the programme is to broad... more information   send enquiry

Suitable for users with little or no previous experience in using a word processing application. The primary objective of the programme is to present the basic operations of Microsoft Word. more information   send enquiry

Suitable for users with some experience in working with Microsoft Word aiming to broaden their knowledge. The primary objective of the programme is to broaden users’ knowledge of Microsoft Word’s mor... more information   send enquiry

Suitable for users with experience in working with Microsoft Word aiming to broaden their knowledge of the program with a specific focus on macros. The primary objective of the programme is to broad... more information   send enquiry

Suitable for anyone striving to gain a sensible balance between their working and personal lives. We live in an increasingly pressured environment - both at work and in our personal lives. This prog... more information   send enquiry

Suitable for anyone who needs to improve their written communication style and technique. Writing for results means producing effective documents. Effective writing achieves the result that the writ... more information   send enquiry