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Courses from Tattersall Training

Aggression and violence (how to handle) Tattersall Training - 2 days - All difficulty levels - In-House - £597.00 Provides highly effective strategies for defusing aggression, and staying safe in threatening situations. Delegates learn how to: * Positively influence difficult behaviour * Stay in rapport with c... more information send enquiry
How to negotiate agreements Tattersall Training - 2 days - Introductory - Public & In-House - £497.00 You will learn a principled approach to negotiating lasting agreements, and a framework for reaching intelligent outcomes more information send enquiry
Institute of Customer Service FirstImpressions Tattersall Training - 2 days - Introductory - Public & In-House - £695 (includes materials, lunch, refreshments) Leads to qualification(s): Institute of Customer Service Foundation Certificate and one year ICS Foundation Membership Release the inspiration to deliver exceptional customer service. This two day actiivity based course is both informative and fun. Successful delegates will receive an ICS Customer Service Certific... more information send enquiry
Mindboost - how to get the best from your brain Tattersall Training - 1 day - Introductory - Public & In-House - £597.00 Upgrade your brain and access more of its enormous potential. You are brighter than you think, and this course will prove it. more information send enquiry
Powerful Presentations for Women Managers Tattersall Training - 2 days - Advanced - Public & In-House - £497.00 per day To develop the focussing, planning and presentational skills needed for effective oral communications to small or large groups more information send enquiry