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Absence Management

Course Objectives

At the end of the course, participants will be able to:

Define “Absence” and recognise its symptoms
Monitor and measure its impact on the department as a whole
Identify employees for whom absence is out of control
Examine the common causes of absence
Adopt a strategy for dealing with absenteeism
List the employment legislation which has an impact on Absence Management
Handle return to work interviews in a professional but compassionate way

Course Outline

Welcome, Introductions and Domestics

Course Objectives

What is Absence
Defining Absenteeism
Reviewing its scale
Discussing exceptions

Measuring, Monitoring and Managing Absenteeism
Keeping records
Reviewing frequency
Identifying causes

Dealing with problem cases
Identifying problem cases
Assessing the scale of the problem
Investigation methods and procedures
Exploring options

Discussing the situation
Return to work interviews
Home Visits
Hospital Visits
Seeking help

Escalation
Occupational Health Visits
Disciplinary Procedures
Termination of Contract
Working within the law

Putting it into Practise
Return to Work Case Studies

Summary & Close

This practical workshop will ensure that each participant has the confidence, expertise and professionalism to undertake the task of managing absenteeism effectively.

Contact Progress International Limited