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Handling Difficult Situations
   CSE-Demos -
2 days - All difficulty levels - Public & In-House & Distance learning/online - £839.00 (includes materials, lunch, refreshments)
Course Code: PL11
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- visit website http://www.cse-demos.com
Description and objective: By the end of this practical course, you will be able to:
> Deal effectively with the many issues associated with problematic relationships, personalities, behaviour and demanding business situations.
> Better understand your own communication style
> Understand the need for preparation and structure and flexibility of approach when confronting difficult people and difficult situations
Suitability: Anyone who wish to improve their personal effectiveness and who might have encountered difficulties dealing with others in the workplace.
Contact CSE-Demos
| Phone | 020 7670 0500 When calling be sure to mention Training Pages
| Fax | 020 7670 0515 |
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