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Emotional Intelligence at Work
   H2 Training & Consultancy Ltd. -
1 day - All difficulty levels - Public - £275 (includes materials, lunch, refreshments) Leads to qualification(s): Course attendance certificate available on request.
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- visit website http://www.h2training.com
Description and objective: Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' has in the effectiveness of the organisation. Managers and team leaders are required to fulfil a broader remit - not just to have technical expertise, but also to have a range of personal attributes/abilities; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal professionally with difficult/stressful situations with customers and suppliers. Suitability: Recommended for anyone who'd like to learn how emotions affect performance at work, and how to use practical but effective strategies to manage emotions in difficult situations.
Contact H2 Training & Consultancy Ltd.
| Phone | 01635 38005 0800 0015 151 When calling be sure to mention Training Pages
| Fax | 01635 38006 |
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