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Being Assertive

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Description and objective: How to deal with people with whom you have differing attitudes and opinions. This two day workshop will: Provide the ability to cope with criticism and manipulation, without having to resort to counter criticism, withdrawal or feelings of guilt or revenge, make it easier to make requests and state points of view confidently, and in a straightforward manner, without getting angry, loud or annoyed. Help foster the ability to think clearly, define problems, be more decisive and co-operate in seeking joint solutions to common problems.

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Phone	01565 724200 When calling be sure to mention Training Pages
Fax	01565-723800

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•	Personal Development > Communication Skills > Assertiveness