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Achieving Excellence in Customer Care
GA Training -
1 day - All difficulty levels - In-House - Price on application
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- visit website http://www.ga-training.com
Description and objective: Effective customer service is absolutely vital to your organisations ability to satisfy and retain customers and is increasingly recognised as a means by which an organisation can develop a competitive advantage. This course looks at what best practice is in Customer Service and how to achieve it. It will help delegates to fully understand how they can make a difference both as individuals and as part of a team. It also trains delegates to deal with all types of calls and face-to-face situations confidently and in a friendly manner. Suitability: Anyone involved in any customer-facing (internal or external) element of the business.
Contact GA Training
| Phone | 0845 130 5714 When calling be sure to mention Training Pages
| Fax | 0845 280 4933 |
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