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Emotional Intelligence
Course Code: EMI
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Description and objective: The modern manager must fulfill a multitude of roles. As well as having expertise in their field, the manager must have personal qualities such as initiative, empathy, adaptability, persuasiveness and the ability to regulate one's own and others feelings. Increasingly companies are recognising the development of emotional intelligence skills is vital to their management philosophy. The more complicated the job, the greater the importance of these skills, as deficiency in these abilities can weaken the overall strength of the manager.
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| Phone | 0800 132 448 When calling be sure to mention Training Pages
| Fax | 0800 435 314 |
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