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Telephone Selling Techniques

   Course Code: CSE-TST

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Description and objective: Selling over the phone is an art, and this course addresses it from the very beginning. Using audio recording equipment, delegates benefit and learn from hearing themselves selling on the phone.

By the end of this highly practical course, you will be able to:
> Employ practical skills that will transfer to your sales environment
> Concentrate on the building blocks of the sales structure with taped roleplays on your own products
> Benefit from detailed evaluation and action points from the trainer.

Suitability: Sales Executives who are selling over the telephone and who have had no formal sales training.

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Categories

•	Industry Specific Skills > Media and Publishing > Media Sales
•	Sales, Marketing and PR > Sales > Telephone Sales Skills