Delegates must complete all Group A courses and any combination of courses from Group B (to gain a minimum of 7 credits). A total of 37 credits need to be completed in order to achieve this nationally recognized Diploma, accredited by the CMI. Please contact PMSL directly for individual course outlines.

Group A: (each unit is 6 credits in this group)
Personal Development as a First Line Manager
Resource Planning
Meeting Stakeholder Needs
Managing and Communicating Information
Identifying Development Opportunities

Group B:
Recruitment & Selection Process (6 credits)
Maintaining Quality Standards (6 credits)
Improving Team Performance (7 credits)
Management Communication (6 credits)
Managing Stakeholders’ Expectations (7 credits)
Understanding Organizational Culture, Values and Behaviour (7 credits)
Understanding Team Dynamics (7 credits)
Management Report Writing (7 credits)
Management and Leadership Influencing Skills (7 credits)
Promoting Equality and Diversity (7 credits)
Introduction to First Line Management (6 credits)