This one-day Communication Skills Training Course will provide you with essential skills to communicate more effectively, helping you to express your message with more clarity and confidence. In addition, this course will help you handle difficult people and deal with unpleasant situations.

This instructive, practical training will give you all the help you need to communicate with more clarity, confidence and persuasiveness.

Delegates that attend this Communication Skills training course will benefit in the following ways:

• You will feel more confident to express your ideas and opinions.
• You will get the best possible results from interviews and important meetings of all kinds.
• You will avoid all the perils and costs of badly worded messages and mis-understandings.
• You will feel happier to handle situations where you need to criticise other people
Corporate Coach Group is an Institute of Leadership and Management (ILM) Recognised Training Provider as well as being CPD accredited.

Here are some reviews from delegates who have attended this programme:

This was an extremely welcome and focussed course on rational behaviour in the workplace. Extremely useful tools for managing conflict and improving communication. The trainer was engaging and authoritative. The presentation was well paced, well illustrated, with a good variety of group work, plus presentation. [Tim Hamilton, Open Doors]

The course content was structurally well organised and had a good set of exercises, the training manual was easy to read and understand. The trainer’s presentation was engaging and interactive. The audience felt involved and I learnt some new techniques. [Hiran Shetty, Capita]

The course content was easy to understand, interesting and covered a variety of important topics which were motivating and focused on self-awareness. The trainer was very good and explained all content very thoroughly and with enthusiasm. [Lucinda Croft, Thorpe House Nursing Home]


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