This one-day Conflict Management training course is designed to teach you how to handle conflict situations and difficult people.

Conflicts with professional teams are inevitable and can even be beneficial, but only if it is managed according to correct principles. Some managers do not manage conflict very well. Instead, they sometimes mismanage conflict and make the situation worse.
The purpose of this training course is to help managers interact with people in such a way as to improve productivity and create a good atmosphere.

The training style is practical, interactive and keeps the delegates involved throughout the whole training. You will find the practical step-by-step methods so helpful, you will want to use them immediately on your return to work.

Delegates who attend this Conflict Management Course will benefit in the following ways:

• You will feel more confident during all conflict situations.
• You will get the best possible result from the situation with the minimum fuss, in the shortest possible time.
• You will avoid all the perils and costs of a badly managed conflict situation
• You will feel happy to handle conflict situations involving even the most difficult people

Corporate Coach Group is an Institute of Leadership and Management (ILM) Recognised Training Provider as well as being CPD accredited.

Some reviews from delegates who have attended this programme:

A useful and practical presentation of current issues where a conflict may arise. Theory and exercises combined in an exciting manner. A well-prepared presentation. The trainer elaborated and was flexible and well adapted to all candidates’ needs. [Jaume de Haro, Trinity College London]

The course was well structured with a good flow of topics which led onto the next topic. I liked the interactive part, working with the other attendees. Thank you for delivering a course with NO power point slides. It was really refreshing. The trainer’s presentation was excellent! Informative, engaging, very knowledgeable and the real life examples were excellent. [Pam Holley, RWE Supply and Training]

The course content was extremely applicable to my job and life. It allowed you to re-evaluate your thought processes. The trainer’s presentation flowed and was systematic without being robotic and rigid. Was extremely clear, thorough and timely. I had a fantastic day. [Ben Gledhill, ASDA]


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