This half-day workshop looks at how Twitter can be used in the workplace both for research and as a communications tool. There will be an introduction on how Twitter works and examples of how organisations in different sectors are using Twitter as part of their information strategy.

Areas covered include: the jargon explained; how to get started and set up an account; identifying people to "follow "; what should you tweet; Twitter search tools; Twitter etiquette.

Suitability: This session is suitable for people in all industry sectors, types of organisation, and job function.