This two-day group training workshop is designed to develop the advanced skills required of a Senior Service Desk Analyst and support their career progression in to a senior service desk team member, team leader or Service Desk Manager. Formerly the Service Desk Senior Analyst (SDSA) course, this two day workshop provides a bridge between the Service Desk Analyst qualification and the Service Desk Manager qualification and helps grow your senior analysts in to effective team leaders.
Related
Photo Gallery
![]() |
Senior Analyst to Team Leader – 15th – 16th May – Birmingham
![](https://i2.wp.com/www.trainingpages.com/wp-content/uploads/2017/02/In-house-training-feedback.jpg?fit=577%2C306)
Comments