This course focuses on theoretical and practical principles of Real-Time Media over
Internet Protocol coupled with SIP (Session Initiation Protocol). Although the course
is intended to be generic, examples of VoIP networks are highlighted utilising Cisco
products and other vendor software and hardware.
A basic understanding of Data Networking and Internet Protocol
To provide delegates with a fundamental understanding of how Real-Time Media is
delivered using packet switched IP Networks and SIP (Session Initiation Protocol).

By the end of the course you will be able to:

Understand how VoIP and it’s associated protocols fit in with the existing
networking protocol models.
 Be able to explain the reasons for the use of VoIP.
 Describe the potential benefits of VoIP
 Understand voice quality issues associated with VoIP
 State the additional protocols that make VoIP possible
 Understand the differences between H.323 and SIP
 Understand Quality of Service (QoS) and what it means
 Appreciate how IP Multicasting plays a part in Real-time media delivery
 Understand the differences between Circuit Switches and Packet Switched
 Configure a simple VoIP application on a windows PC and make Phone Calls
 Set up a SIP Server for registration of Client Devices
 Configure a SIP Converter or SIP Phone
 Configure a SIP Server / IP PBX at multiple sites and make calls across a
 Configure and test basic QoS parameters and Test Voice Quality


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